Product Management Intern

Relay • Raleigh, NC

4h

About The Position

Product Management at Relay sits at the center of the organization and is responsible for connecting the dots between customer needs, market opportunities, and technical innovation to help set the strategy and direction for the product and the entire company. This role has a tremendous opportunity to learn product management within a scaling startup alongside a veteran team with decades of software and startup experience. The responsibilities of the role will change and expand significantly over time as the individual learns our business and expands their skills. This role will support the broader Product Management team by conducting market research, gathering customer insights through customer observation and interviews, and by analyzing quantitative product usage data.

Requirements

• Active rising 3rd or final year Student studying Business, Economics, Entrepreneurship, or other related field
• Past Internships and/or work experience in a related financial, product, or software field

Nice To Haves

• Ability to deal with ambiguity and shifting priorities
• Strong desire to succeed and the ability to self-motivate
• Curiosity and a constant desire to learn (evidenced by being a moderate to high volume reader or consumer of podcasts in fields related to business and technology)
• Eagerness to actively engage with customers and co-workers
• Willingness to travel
• Entrepreneurial interest and passion for the startup space

Responsibilities

• Visit Relay customers or perform virtual interviews and learn to gather insights about how they use Relay and what barriers they face to more effectively integrating Relay into their operations
• Perform market and competitor analysis to better understand new market segments and the existing solutions that Relay will have to displace
• Meet regularly with Ops and Sales teams to gather customer feedback and other product insights
• Learn to synthesize customer insights and connect them with our macro strategic objectives

Benefits

• 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
• Generous Paid Time Off
• 401(k) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
• Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
• Latest tech, standing desks, and all the tools and software you need to thrive

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed