Product Management - Credit Card Portfolios

Fiserv•Omaha, NJ

18d•Onsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. About your role: As a Product Management - Credit Card Portfolios, you will own and grow credit card portfolios by managing day-to-day product execution, financial performance, and vendor partnerships. You will partner with Sales and clients to translate portfolio data into insights and recommendations that drive growth while meeting legal, compliance, and risk requirements. You will collaborate across Finance, Technology, Implementation, Marketing, Customer Support, and external partners to deliver compliant, high-quality outcomes.

Requirements

8+ years of experience in product management for credit card or payments products for issuer portfolios, delivering enhancements from concept through launch.
8+ years of experience managing product financials, including forecasting, pricing, and profit and loss (P&L) performance for consumer credit card offerings.
8+ years of experience working cross-functionally with Sales, Technology, Implementation, Legal, Compliance, Risk, and external vendors in a regulated environment.
Proficiency analyzing portfolio data and key performance indicators (KPIs) and translating insights into recommendations using SQL and a data visualization tool (e.g. Tableau or Power BI).
Ability to create clear, concise client and executive presentations and communicate with both technical and non-technical audiences.
Bachelor’s degree or higher in Business, Finance, Marketing, Information Systems, or a related field or equivalent combination of education, related experience and/or military experience.

Nice To Haves

Experience consulting with issuer financial institutions on credit card portfolio growth and optimization.
Knowledge of card networks, rewards and fraud tools, and issuer processing platforms.
Master of Business Administration (MBA) or other relevant graduate degree.
Experience with go-to-market planning and competitive analysis for consumer credit products.

Responsibilities

Own day-to-day management of assigned credit card products, responding to operational, sales, vendor, and client inquiries.
Define, prioritize, and deliver product enhancements and maintenance, including regulatory and compliance changes.
Partner with Technology and Implementation to plan, scope, and launch initiatives on time and within quality expectations.
Maintain product documentation, feature definitions, pricing, positioning, and go-to-market inputs.
Manage product financials by monitoring revenue, costs, margins, and key performance indicators (KPIs); build forecasts, pricing analyses, and business cases.
Analyze client and portfolio data to produce clear insights and recommendations; support Sales in client meetings and portfolio optimization discussions.
Coordinate third-party vendors (processors, networks, fraud, rewards, servicing, technology) on roadmaps, issues, and service-level performance in partnership with Sourcing, Legal, and Risk.
Analyze client and portfolio data to identify trends, risks, and growth opportunities.
Translate complex client data into clear insights, recommendations, and actionable strategies.
Partner with Sales to consult with clients on portfolio optimization, growth opportunities, and performance improvement.
Participate in customer meetings and presentations to support data‑driven decision‑making and long-term portfolio growth.
Serve as a key product contact for third‑party vendors supporting credit card products (e.g., processors, networks, fraud, rewards, servicing, or technology providers).
Coordinate with vendors on product enhancements, issue resolution, roadmap alignment, and operational support.
Support vendor performance reviews, contract considerations, and service‑level discussions in partnership with sourcing, legal, and risk teams.
Ensure vendor solutions align with product strategy, client needs, and regulatory and risk requirements.
Develop executive‑level, sales, vendor, and client‑facing presentations that clearly communicate product value, insights, and recommendations.
Communicate effectively with both technical and non-technical audiences.
Represent the product confidently in internal governance forums and external client or vendor discussions.