Director, Credit Card Management
About The Position
Director of Credit Card Management The Director of Credit Card Management provides strategic leadership and governance for the enterprise-wide corporate credit card program, overseeing several thousand cardholders. The role ensures operational excellence, compliance with organizational policies and regulatory requirements, and robust risk mitigation across all program activities. This position leads a dedicated professional team, manages key banking relationships, and drives program performance, reporting, and continuous improvement initiatives that support organizational financial control and efficiency. Job Will Remain Open Until Filled Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Requirements
- Bachelor’s degree
- 4–6 years experience in relevant field
- Extensive knowledge of corporate credit card administration and expense management programs
- Strong understanding of financial controls, compliance standards, and risk management practices
- Experience leading and developing teams
- Expertise in vendor and banking relationship management
Responsibilities
- Provide strategic leadership, oversight, and daily management of the corporate credit card program to ensure operational excellence, policy adherence, and risk mitigation
- Lead, mentor, and develop a professional team to foster accountability, service excellence, and continuous improvement
- Oversee issuance, maintenance, monitoring, and lifecycle management of corporate credit cards to ensure accuracy, security, and compliance
- Maintain, update, and enhance program policies, procedures, governance documentation, and training materials to align with regulations and organizational needs
- Serve as primary liaison with banking partners by managing relationships, resolving escalations, and negotiating program terms or enhancements
- Monitor program performance, cardholder activity, compliance trends, and risk indicators while preparing and presenting reporting to senior leadership
- Identify and implement process improvements, automation, and internal controls to improve efficiency, accuracy, and program integrity
- Support internal and external audits by coordinating documentation, responding to requests, and ensuring timely corrective action
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
