Product Management Associate
About The Position
We’re looking for a detail-oriented Product Management Associate to join our team. In this role, you’ll be the primary resource for completing the day-to-day product requests submitted by teams across the company. No two days look the same. One request may involve creating a brand-new software SKU, while the next could be correcting pricing, updating a product description, fixing website content, or resolving a product-related issue that’s preventing business from moving forward. If you enjoy solving problems, working through a variety of requests, and taking pride in getting the details right, this could be a great fit.
Requirements
- Strong attention to detail with a commitment to accuracy.
- Ability to learn processes quickly and adapt to changing requirements.
- Strong problem-solving skills and decision-making abilities.
- Excellent organizational and time management skills.
- Capable of working independently and collaboratively within a team environment.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel, Adobe, and Word applications.
- Ability to work late on the last business day of every month.
Nice To Haves
- Experience using Excel formulas such as VLOOKUP is a plus, but we’re happy to teach the right candidate.
- Some college or equivalent work experience preferred.
- Previous experience in an operations, customer support, product data, or similar detail-oriented role is a plus – but not required.
- Experience with Microsoft Dynamics is preferred but not required.
Responsibilities
- Completing individual product requests submitted through our Product Management request process.
- Creating new product SKUs using sales or vendor-provided information.
- Updating existing SKUs to correct pricing, descriptions, product attributes, or other requested changes.
- Troubleshooting product-related issues submitted by internal teams and working toward timely resolution.
- Reviewing requests for accuracy and validating information before making updates.
- Maintaining website product content to ensure information is current and accurate.
- Researching product information using vendor documentation and internal resources.
- Managing a variety of product requests while balancing multiple priorities throughout the day.
- Assisting with larger product update projects and team initiatives as business needs require.
Benefits
- Excellent health and welfare benefits
- 401(k) Plan with company matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
