Product Management Analyst (Marketing)

Reliance Home Comfort • Toronto, ON

3d • Hybrid

About The Position

Reliance is seeking a Product Management Analyst (Marketing) to join their team. This role involves supporting the Field with Inside Sales guidance, managing the Sales Catalogue with vendor partners, supporting the advertising calendar, performing ad hoc reporting, and contributing to the development of a Loyalty and Retention strategy for the Rental HVAC portfolio. The company offers limitless opportunities for growth, competitive pay, a strong benefits plan, and a supportive team environment. Reliance is a leader in home services and energy-efficient solutions with a significant customer base and a commitment to diversity and inclusion.

Requirements

• Postsecondary education in Business, Marketing or equivalent work experience
• Minimum 2 – 3 years’ work experience in Product Management, Marketing, or Sales
• Strong interpersonal skills, stakeholder engagement and collaboration with both internal sales groups and operations teams
• Solid relationship building and ability to work within a team environment
• Keen sense of urgency, self-driven and ability to triage based on business needs and criticality
• Detail oriented, but with the ability to see the bigger picture
• Proficient in Microsoft Office suite of products (Excel, PowerPoint)
• Someone who is driven to take on challenges and find opportunities
• Able to work in a dynamic, fast-paced environment

Nice To Haves

• Experience within the HVAC, Construction, or Utilities industry is an asset
• Experience with Microsoft Dynamics CRM and/or Experlogix software is an asset

Responsibilities

• Support the Field with Inside Sales type guidance – assist in navigating our Sales Catalogue and system, including finding packages, recommending products, generating expected gross margin outcomes
• Working with our vendor partners, build and maintain the catalogue of Sales Packages available for sale, including products within a package, pricing, and discounts available
• Supporting the 52 week Advertising calendar (work with MarComm, Finance, Legal, and Field teams to develop the promotional calendar across Canada)
• Ad hoc reporting to understand key drivers of results, vendor mix, average ticket, rental mix, top packages etc.
• Support the development of a Loyalty and Retention strategy for the Rental HVAC portfolio
• Other projects/tasks as assigned

Benefits

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success
• A great benefits plan for you / your family
• Career paths so you can advance in the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees