Product Management Analyst II

AAA-The Auto Club Group•MI-Admin Office Building (AOB), MI

2d•$72,000 - $75,000•Remote

About The Position

Under minimal supervision and guidance, this role provides product management support to an assigned region concerning the pricing, statistical, regulatory, and marketing aspects of a given product or state. The Product Management Analyst II is responsible for gathering, monitoring, analyzing, and interpreting data for assigned product, pricing, and marketing areas/business units. This role handles moderate to complex assignments, identifies issues and opportunities for enhancements, and uses knowledge and experience to take a new perspective on existing solutions to resolve complex problems. The analyst will assist in developing recommendations for effective business solutions, present these recommendations to management, and participate in or lead portions of projects and processes associated with the implementation of new products, programs, standards, and/or procedures. Additionally, the role participates in the development and implementation of rate, rule, and policy revisions. The analyst researches and analyzes industry legislation, maintaining up-to-date knowledge of new trends and developments affecting property/casualty insurance products/programs, and provides business unit/process support regarding these trends. The role may represent the company with vendors, insurance companies, and insurance regulatory bodies/clubs, and acts as a resource for less experienced staff. Additional responsibilities include creating mock-ups of policyholder documents, tracking and reporting the status of these mock-ups, ensuring updates are made based on feedback, facilitating decisions when feedback is not straightforward or conflicting, sending back necessary revisions, updating commentary to reviewers, and gathering appropriate sign-off communication.

Requirements

Eligible to lawfully work in the U.S. immediately.
Bachelor’s degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience.
Experience using PC software applications: Word, Excel, Access, SAS or Adobe Professional.
Experience in at least two of the following: Researching and developing new property/casualty insurance products, Developing property/casualty insurance programs, standards, and procedures, Pricing new/current property/casualty insurance products or statistical work, Underwriting property/casualty insurance products, Marketing or sales of property/casualty insurance products, Adjusting personal and/or commercial lines property/casualty claims, Working with technology teams and user experience teams in creating and delivering online/mobile/insurance platform capabilities.
Knowledge of: Techniques, practices, and theories in product, pricing, statistics or marketing.
Knowledge of: The role of each department involved in program development and implementation.
Knowledge of: Market and research concepts and techniques.
Knowledge of: Reinsurance principles.
Knowledge of: ISO or similar rating bureau system.
Ability to take initiative to seek answers if not readily available.
Ability to collaborate with other areas on policy forms review, modification and approval.
Ability to demonstrate analytical and problem solving skills.
Ability to plan, organize, gather, analyze and convert data from numerous sources to satisfy reporting requirements and deadlines.
Ability to conduct and coordinate quantitative and qualitative market research.
Ability to analyze current products to revise/develop new P&C and membership insurance related programs/coverages.
Ability to lead initiatives within projects that have multi-functional, multi-divisional, or company-wide impact.
Ability to assist in developing strategies for market penetration.
Ability to participate in rate making or policy language analysis and decision-making discussions with product manager.
Ability to communicate effectively with others in a work environment to include making presentations to various recipients.
Ability to represent the department on inter-departmental teams.
Ability to serve as a liaison with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities.
Ability to train and assist junior analysts.

Nice To Haves

CPCU, IIA, LOMA, CAS or other insurance-related coursework.

Responsibilities

Provide product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state.
Gather, monitor, analyze and interpret data for assigned product, pricing and marketing areas/business units.
Identify issues and opportunities for enhancements.
Take a new perspective on existing solutions to resolve complex problems.
Assist in developing recommendations for effective business solutions.
Present recommendations for improvements to management.
Participate in and/or lead portions of projects/processes associated with the implementation of new products, programs, standards and/or procedures.
Participate in the development and implementation of rate, rule and policy revisions.
Research and analyze industry legislation and maintain up-to-date knowledge of new trends and developments that affect property/casualty insurance products/programs.
Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs.
May represent the company with vendors, insurance companies and insurance regulatory bodies/club.
Act as a resource for less experienced staff.
Create mock-ups of policyholder documents using examples of current and “sister” documents, business direction, and ancillary information.
Track, manage and report status of all mock-ups being delivered.
Ensure updates are made based on feedback which may include facilitating decisions when feedback is not straightforward or conflicting.
Send back any necessary revisions and update commentary to reviewers.
Gather appropriate sign-off communication.