Product Lifecycle Management Analyst

OCS Ontario Cannabis StoreToronto, ON
Onsite

About The Position

The Ontario Cannabis Store is seeking a Product Lifecycle Management Analyst to join its Merchandising team. This role focuses on supporting effective product lifecycle decision-making by analyzing SKU performance, maintaining accurate tracking models, and collaborating with various teams to manage inventory and product transitions. The analyst will lead the monthly Product Lifecycle Management (PLM) workflow, ensuring timely task completion, early risk identification, and data-driven decision-making. Additionally, the position involves contributing to process improvements, supporting audits, and fostering strong relationships with internal partners and Licensed Producers.

Requirements

  • Post‑secondary education in Business, Commerce, or a related field.
  • Minimum 2 years of experience supporting projects, programs, or business operations.
  • Proficient in the Microsoft Office Suite.
  • Strong communication, collaboration, and relationship‑building skills.
  • Demonstrated analytical ability with a high level of attention to detail.
  • Comfortable navigating ambiguity and shifting priorities.
  • Advanced proficiency in Excel.

Nice To Haves

  • Experience in retail merchandising, CPG, or a regulated industry is preferred.
  • Experience working in a program‑management or fast‑paced professional environment is an asset.
  • Experience using SharePoint and Forms preferred.

Responsibilities

  • Analyze monthly SKU performance against benchmarks and identify variances, trends, and emerging issues.
  • Build, maintain, and manage accurate monthly Excel‑based tracking models.
  • Monitor system data to proactively identify and escalate data integrity issues.
  • Lead monthly cross‑functional Product Lifecycle Management (PLM) meetings, using analytics to support decision‑making and approvals.
  • Support SKU forecasting, PLM process enhancements, and other lifecycle‑related analyses.
  • Own and execute the end‑to‑end monthly Product Lifecycle Management (PLM) workflow across all fulfillment types.
  • Develop and publish monthly PLM workback schedules that reflect cross‑functional dependencies and priorities.
  • Act as a key point of contact for Licensed Producers (LPs), providing timely, data‑driven responses.
  • Monitor inventory levels and partner with Supply Chain, Finance, and Logistics to manage RTVs and product transitions with minimal disruption.
  • Maintain and enhance PLM standard operating procedures and policies.
  • Track task progress and ensure timelines are met through proactive communication and issue resolution.
  • Communicate key decisions, updates, risks, and changes to ensure alignment and transparency.
  • Identify risks and opportunities impacting broader business objectives.
  • Support internal and external audits by preparing and providing required documentation.
  • Recommend and implement continuous improvements to lifecycle management processes.
  • Provide analytical and operational support to broader Merchandise Operations initiatives as needed.
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