Product Lead

Norwegian Cruise Line Holdings Ltd.Miami, FL

About The Position

At Norwegian Cruise Line Holdings (NCLH), our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel. We are continually seeking applicants who are passionate about hospitality and committed to being their personal best. NCLH is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year. The company has exciting plans to expand its business, expecting to add 13 additional ships across the three brands through 2036. The culture is built on Innovation, Collaboration, Transparency and Passion, valuing People Excellence and driving success and shaping the future.

Requirements

  • Minimum of 5 years of experience in product management, data product delivery, business analysis, or related discipline.
  • Experience working with data warehouse platforms, data pipelines, and system integrations in an enterprise environment.
  • Experience translating business requirements into detailed user stories, data requirements, and acceptance criteria.
  • Experience working in agile environments and partnering closely with engineering, QA, and delivery teams.
  • Experience managing product backlogs and supporting end-to-end delivery of data or integration solutions.
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field.
  • Strong analytical and problem-solving skills, with the ability to navigate complex data and integration challenges.
  • Ability to translate business needs into clear, actionable requirements and measurable outcomes.
  • Effective collaboration across engineering, QA, and business teams to drive aligned delivery.
  • Clear and concise communication, able to bridge technical and non-technical stakeholders.
  • High attention to detail, particularly in data accuracy, definitions, and validation.
  • Ability to prioritize and manage multiple initiatives in a fast-paced environment.
  • Ownership mindset with a focus on accountability and delivery outcomes.
  • Working knowledge of data governance, security, and compliance principles.

Nice To Haves

  • Experience working with enterprise data platforms, cloud data warehouses, or modern data stack technologies.
  • Experience with ETL or ELT processes, data integration tools, and data transformation frameworks.
  • Experience with data governance, data quality, and metadata or lineage practices.
  • Experience working across multiple systems and managing dependencies in complex data ecosystems.
  • Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
  • Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA).
  • Data Management certifications such as DAMA Certified Data Management Professional (CDMP).
  • Certified Analytics Professional (CAP) or similar data and analytics certification.

Responsibilities

  • Translate product strategy and roadmap into detailed features, user stories, and data product requirements, including data models, transformations, and integration needs.
  • Own and manage the product backlog across data products, pipelines, and integrations, ensuring clear prioritization aligned with business objectives.
  • Partner with engineering, QA, and delivery teams to ensure high quality, scalable, and timely delivery of data solutions.
  • Collaborate with stakeholders to gather requirements, define data needs and metrics, and validate solutions against business outcomes.
  • Define and document data definitions, lineage, and acceptance criteria to ensure consistency, usability, and transparency.
  • Participate in agile ceremonies, including sprint planning and backlog refinement, to support effective delivery.
  • Ensure data quality, integrity, and reliability through validation, testing, and monitoring practices.
  • Support integration efforts across systems, ensuring accurate and timely data flow between upstream and downstream platforms.
  • Track and communicate product progress, risks, dependencies, and impacts across systems and data pipelines.
  • Support user acceptance testing, releases, and post launch validation of data products and reporting outputs.
  • Drive continuous improvement by incorporating user feedback, data usage insights, and performance metrics.
  • Ensure alignment with enterprise standards, data governance, security, and compliance requirements.
  • Perform other job-related duties as assigned.
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