Product Lead - Investor Engagement

Computershare•New York, NY

9d•$166,000 - $240,000•Hybrid

About The Position

The Senior Product Lead – Investor Engagement is a key senior position accountable for leading the Global Investor Engagement product experience to enhance the growth, definition, and direction of our Investor Relations products and services. The role is responsible for setting the strategy direction and evolution of the initiative within the Issuer Services Registry team. The primary responsibilities will be to manage the interactions between senior business stakeholders, solution architects, and implementation teams to define features and capabilities with a focus on end-user and growth outcomes. The role will own the full lifecycle of the primary vision for the Investor Engagement Business, overseeing development and management of product, service, and channel roadmaps, ensuring alignment with our business and technology groups' strategies and vision. The role ensures product and service evolution impacts Global Investor Engagement's financial/budgetary goals through the alignment of revenue opportunities and reductions in our cost to service. The role will promote a culture of innovation with a relentless focus on the client end-user, both directly within the team and indirectly across the organization. This is a senior position within the Product and Innovation team, responsible for leading how our practice integrates with other intra-company disciplines, as well as promoting our toolsets and methodologies. It is expected that the role will interact and influence teams across Computershare. The role will operate within the global market and report directly to the Head of Product and will deliver the products within the guidelines and regulations outlined by local laws.

Requirements

10+ Years of Product Management Experience and Leadership
Experience with Product Management Strategy such as buyer-persona targeting, user journey creation, development & communication; G2M planning and enablement
Strong Communication Skills
Bachelor's Degree

Responsibilities

Help set the vision and strategic direction of our US Issuer Client products and service suite, and how channels support the customers they serve.
Ensure the vision and direction of our products, services and channels deliver in alignment to our companies financial goals.
Identify new products/features/ideas/models/channels for consideration and debate, including disruptive opportunities within the US markets.
Ensure product and channel initiative outputs flow into our agile delivery model.
Promote a culture of innovation across the regions, that will drive customer focused direction of our products, services and channels.
Document business case, including financial/usage forecasting and ROI metrics.
Provide regular product/channel metrics within US, UCIA & ANZ Registry reporting to key stakeholders, including the Client Management team, Operations, Development and Marketing.