Product Introduction Technician
About The Position
The Product Introduction Technician supports the engineering team in introducing new products and first-time makes to operational areas. The role develops work descriptions for new packing products, including equipment, time requirements, production sequence, and product characteristics relevant to manufacturing. It defines manufacturing routings and supports engineering improvement projects with technical input about process and product impacts. The technician also documents operational control standards, identifies process and routing improvements, and helps mitigate risks or correct deviations during product introductions. The role combines administrative work using a computer with line-side support as business needs require. The advertised schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The starting pay is $31.60 per hour.
Requirements
- 3–5 years of manufacturing experience with an associate’s degree in a technical field, or additional experience in lieu of the degree.
- Industrial engineering knowledge, including cycle time analysis, standard work, and line balancing.
- Experience with production routings and standards.
- Ability to work administratively from a computer and provide line-side support as business needs require.
- Solid problem-solving skills to troubleshoot issues; ability to train and assist junior staff.
- Advanced written, interpersonal, technical, quality, internal/external customer service, and/or application skills.
- Ability to independently resolve most issues and complex matters and appropriately escalate highly complex or out-of-guideline matters.
Nice To Haves
- SAP knowledge and experience.
- Packaging and packing process experience.
- Innovation and creativity skills.
Responsibilities
- Support the engineering team in introducing new products and first-time makes to operational areas.
- Construct work descriptions for new packing products, detailing equipment, time requirements, sequence of events, and product characteristics relevant to manufacturing.
- Define routings for manufacturing workflow and the use of assets and resources during production.
- Support engineering improvement projects by providing technical input on process and product impacts.
- Identify and document operational control standards, including production rates, efficiencies, and equipment compatibility.
- Identify opportunities to improve processes or routings.
- Identify risks and deviations in the introduction process and assist with mitigations or corrections.
- Provide line-side support as business requirements dictate.
Benefits
- Enhanced paid family care leave.
- Life and disability insurance.
- Access to the Headspace app and wellbeing initiatives and programs.
- Colleague discount from day one.
- Bonus scheme when goals are reached and if eligible.
- Hybrid work option of up to two days per week from home, subject to the model's principles and role and team applicability.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
