Product Integration Specialist

Union Bank & Trust Career•Lincoln, NE
•Hybrid

About The Position

The Product Integration Specialist is primarily responsible for initiating, planning, executing, and delivering projects for the Treasury and Payments teams. The role works with departments across the bank and develops in-depth knowledge of Treasury and Payments software to help improve product offerings and work processes, identify efficiencies, and recommend payment strategies. The specialist evaluates industry products and offerings, supports product upgrades and releases, and creates and maintains accurate departmental data reporting, including through Business Analytics tools such as Power BI. The role coordinates testing, implementation, training, documentation, troubleshooting, integration readiness, and change management to support adoption of new solutions and enhancements. The position requires adherence to applicable bank policies, laws, regulations, internal processes, and controls. Regular and reliable attendance is an essential function, and other job-related duties or special projects may be assigned. The position is eligible for a hybrid work-from-home opportunity under the applicable guidelines after onboarding is complete.

Requirements

  • Bachelor's degree in Business Administration, Finance, Information Technology, or a related field, or equivalent work experience.
  • Strong understanding of emerging payment technologies and how to implement them in a profitable and compliant manner.
  • Proficient knowledge of banking regulations.
  • Proficient knowledge of Microsoft Office products, Fiserv, and other company software.

Nice To Haves

  • At least 3 years of previous experience in bank operations, project management, research, and analytics.

Responsibilities

  • Initiate, plan, execute, provide status updates for, and deliver projects for the Treasury and Payments teams.
  • Track project activity, manage issues and risks, recommend actions, resolve conflicts, and facilitate day-to-day project coordination.
  • Collaborate with the Project Management Office, Treasury and Payments management, IT, Marketing, Compliance, other bank departments, and third-party vendors.
  • Research products, write recommendations, capture business needs, understand the customer journey, define business requirements, and conduct extensive testing and troubleshooting of product implementations.
  • Work with Treasury and Payments management to identify and implement potential efficiency enhancements.
  • Review Treasury and Payments product upgrades and release enhancements proactively and recommend ways to stay current with available offerings.
  • Coordinate and participate in software updates and enhancements, from testing through implementation.
  • Develop knowledge of Treasury and Payments software to identify solutions that improve product offerings and work processes and implement process efficiencies.
  • Develop in-depth knowledge of Business Analytics data reporting, including Power BI, and create and maintain accurate departmental data reporting.
  • Review and evaluate new industry products and offerings and create and execute strategic roadmaps for Treasury and Payments products in coordination with related departments.
  • Coordinate training, documentation, user acceptance testing, troubleshooting, integration readiness, and change management activities for new solutions and enhancements.
  • Assist other Treasury and Payments Integration Specialists as needed.
  • Understand and follow applicable bank policies, laws, regulations, internal processes, and controls; complete compliance training; and report compliance issues or violations as required.
  • Maintain regular and reliable attendance and perform other job-related duties or special projects as assigned.
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