Product Installation Engineer - SPTS - 90% Travel. MA based

KLA•Westwood, MA

5d•Onsite

About The Position

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise. Own installation of new tools at customer sites independently and only occasionally require guidance from managers. Follow all procedure and provide a consistent result within specified Cycle Times and exercise judgment within generally defined practices and policies. Achieve a predictable production ready. Troubleshoot and repair complex system level problem during installations using standard procedures, troubleshooting techniques and install BKMs to resolve system level problems which have multiple causes. Know when to escalate and provide clear communication with all previous actions and data to get the help needed. Take full ownership of install administrative tasks such as preparations of field service reports and daily pass downs on Installation progress and non-conformances. Contribute to post-activity Quality Feedback Report. Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods. Manage personal finances to prevent disruption to scheduled activities. 80 - 90 % travel, domestic and internationally by commercial transportation to customer sites. Assist junior engineers as necessary. Provide guidance and technical assistance at customer sites. Can develop basic POAs. Provide phone and on-site support for junior engineers.

Requirements

3 years of experience in semiconductor or related field/ military service experience

Responsibilities

Own installation of new tools at customer sites independently and only occasionally require guidance from managers.
Follow all procedure and provide a consistent result within specified Cycle Times and exercise judgment within generally defined practices and policies.
Achieve a predictable production ready.
Troubleshoot and repair complex system level problem during installations using standard procedures, troubleshooting techniques and install BKMs to resolve system level problems which have multiple causes.
Know when to escalate and provide clear communication with all previous actions and data to get the help needed.
Take full ownership of install administrative tasks such as preparations of field service reports and daily pass downs on Installation progress and non-conformances.
Contribute to post-activity Quality Feedback Report.
Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods.
Manage personal finances to prevent disruption to scheduled activities.
Assist junior engineers as necessary.
Provide guidance and technical assistance at customer sites.
Can develop basic POAs.
Provide phone and on-site support for junior engineers.