Product Implementation Manager

MAD Elevator Inc•Mississauga, ON

37d•CA$88,000 - CA$97,000•Onsite

About The Position

Think back—was there ever an elevator ride that made you go, “Whoa, this is nice”? Maybe it was an elegant glass lift or a minimalist stainless-steel rocket. It might have shaped your first impression or left a lasting memory of a building. Chances are, the details made the difference; with an aesthetic interior and stylish, well-built buttons and fixtures. Immersive digital technology like visual displays may have turned a simple ride into a memorable experience as well. You may not have noticed these details then, but once you’ve worked with us, you’ll start noticing them everywhere you go. Company Overview: We have a vision – to have a MAD product in every elevator. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of industry-leading fixtures, high quality elevator car interiors, and cutting-edge digital products. At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it’s all you – your drive and ideas lead the way. MAD has been ranked among Canada's top 500 fastest growing companies, one of Canada’s Best Managed Companies, a Best Places to Work in Canada, and among Best Employers for Recent Graduates. Our New Product Implementation Manager: The ideal candidate would be someone who…. is responsible for executing product implementations for new products and product sub‑components, from integration through to product launch, within established implementation frameworks and standards. is accountable for delivering assigned implementations with a focus on speed, quality, and cost, while escalating technical, commercial, or scope risks as required. has an engineer mindset, have proven customer service skills, critical thinking, ability to work in a high-volume environment and strong attention to detail.

Requirements

Bachelor’s degree in Electrical Engineering or equivalent practical experience
3–5 years’ experience in product implementation, project management, or engineering within a manufacturing or product development environment
Experience working with cross‑functional teams in a fast‑paced environment
Strong technical aptitude with the ability to analyze product costs and understand underlying cost drivers
Proficiency in Excel and project management tools (e.g., MS Project)
Strong communication, organization, and documentation skills
Ability to manage multiple priorities within defined scope and escalation paths
Valid driver’s license and ability to travel up to 10%
Clear Background Checks - Credit and Criminal and satisfactory references
Eligible to work in Canada
Able to work independently with minimal oversight

Responsibilities

Execute new product and product sub‑component implementations within established implementation frameworks and standards.
Plan and manage implementation activities for assigned products, including schedules, deliverables, and cross‑functional coordination.
Support change management activities for existing products and processes in line with approved change control procedures.
Ensure all required implementation actions from Change Notices are completed for assigned products.
Prepare cost estimates and technical scope for assigned products, custom work, and contract manufacturing activities.
Work with Engineering, Procurement, and Production to identify cost drivers, validate feasibility, and refine estimates.
Engage suppliers to obtain pricing and evaluate alternatives, escalating complex or high‑risk cost scenarios as required.
Support Sales with technical input on assigned opportunities without owning customer relationships or commercial negotiations.
Provide day‑to‑day electrical engineering and technical support for assigned products, including component selection and substitution.
Work with R&D, mechanical design, and sourcing teams to assess electrical and networking hardware components.
Escalate design decisions, non‑standard solutions, or technical risk to the Product Implementation Manager.
Prepare and maintain product and implementation documentation in accordance with established standards.
Contribute to the development and continuous improvement of SOPs, installation manuals, wiring schematics, and troubleshooting guides.
Identify opportunities to improve implementation efficiency, documentation quality, and cross‑functional coordination.
Other duties as assigned.
Able to lift up to 15lbs; may work in hot areas 5%, noise 10%.
Participate actively in Health & Safety programs, 5S activities, and continuous improvement initiatives.