Product Implementation Analyst
Med A/Rx
•Remote
About The Position
The Product Implementation Analyst is responsible for supporting the successful implementation and configuration of Meduit’s workflow software solutions for healthcare clients. This role ensures accurate, production-ready system configurations by translating product functionality and client requirements into effective solutions. The Product Implementation Analyst partners with product management, data development, and revenue cycle operations teams to support implementations across all phases of the implementation lifecycle.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Healthcare Administration, or a related field, or equivalent experience
- Minimum of 2 years of experience in software configuration or system implementation support
- 3 to 5 years of backend healthcare revenue cycle management experience
- Proven experience supporting software implementation projects through multiple phases of the implementation lifecycle
- Hands-on experience using SQL for data analysis and validation
- Strong analytical, troubleshooting, and technical problem-solving skills
- Proficiency with Microsoft Office tools including Excel, PowerPoint, and Word
Nice To Haves
- Healthcare software implementation experience
- Experience working in Agile or Scrum development environments
- Working knowledge of MySQL, including basic joins, query building, and data validation
- Experience with XML and data-driven integration
- Experience using project management or collaboration tools such as Smartsheet or JIRA
- Working knowledge of insurance revenue cycle processes
Responsibilities
- Support end-to-end software implementation projects from requirements gathering through go-live and post-implementation stabilization
- Analyze client workflows and business requirements to configure solutions that align with product capabilities and operational needs
- Translate software features and functional requirements into client-specific configurations and implementation artifacts
- Validate configuration accuracy through data analysis, testing, and quality reviews
- Use SQL to support data analysis, validation, troubleshooting, and reporting during implementations
- Investigate and resolve implementation-related issues by analyzing system behavior, data outputs, and workflows
- Support user acceptance testing, defect triage, and implementation readiness activities
- Contribute to documentation, lessons learned, and process improvement recommendations
- Support execution of departmental plans, goals, and objectives while managing work across multiple implementation projects
Benefits
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance and long-term disability
- Internal growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
