Product Group Manager - Merchant Services

Huntington National Bank•Columbus, OH

1d•$93,000 - $189,000•Hybrid

About The Position

Description Summary: The Product Group Manager develops and implements the strategic direction, which integrates with corporate strategy, for a product group or geographic region. Duties and Responsibilities: Responsible for owning and executing product initiatives across SMB and Enterprise payment solutions within Huntington’s Merchant Services portfolio Partners closely with the Product Director to translate strategy into delivery, ensuring payment products are intuitive for small businesses while scalable and configurable for enterprise clients. Balance customer experience, operational excellence, risk awareness, and commercial outcomes , working cross‑functionally to deliver compliant, reliable, and growth-oriented payment capabilities Formulates and implements marketing and communications programs to promote products and services to customers and to support bank officers. Identifies and sets priorities for product development/modifications, pricing and product positioning to encourage client adoption while maintaining profitability Maintains contact with clients, sales professionals, marketing areas, product managers and other bank personnel. Manages product group or geographic region's profitability and quality standards. May manage a diverse group of marketing, sales and/or product development professionals as well as an administrative and technical staff. Performs other duties as assigned.

Requirements

7+ years of product management experience, preferably within payments, digital services, or technology platforms
Bachelor's Degree
3+ Years Experience working in Agile development environments and cross-functional delivery teams.

Nice To Haves

Master’s degree
Experience with and a strong understanding of Small Business banking, payroll solutions, merchant payments, payment gateways, AR/AP solutions, and digital acceptance platforms.
Experience supporting both SMB and Enterprise client needs within a single product portfolio.
Proven analytical ability (data mining/manipulation, forecasting)
Must have the appropriate financial management experience and analytical capability to translate hard data into strategic plans
Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly
Experience in project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines
Excellent skills with MS Word, Excel and PowerPoint
Candid and concise communication skills
Excellent executive-level presentation skills
Must be savvy and passionate about driving results and innovation

Responsibilities

Responsible for owning and executing product initiatives across SMB and Enterprise payment solutions within Huntington’s Merchant Services portfolio
Partners closely with the Product Director to translate strategy into delivery, ensuring payment products are intuitive for small businesses while scalable and configurable for enterprise clients.
Balance customer experience, operational excellence, risk awareness, and commercial outcomes , working cross‑functionally to deliver compliant, reliable, and growth-oriented payment capabilities
Formulates and implements marketing and communications programs to promote products and services to customers and to support bank officers.
Identifies and sets priorities for product development/modifications, pricing and product positioning to encourage client adoption while maintaining profitability
Maintains contact with clients, sales professionals, marketing areas, product managers and other bank personnel.
Manages product group or geographic region's profitability and quality standards.
May manage a diverse group of marketing, sales and/or product development professionals as well as an administrative and technical staff.
Performs other duties as assigned.