Product Genius

BERGSTROM AUTO•Green Bay, WI

3d•$16 - $20•Onsite

About The Position

Sales Assistant (Product Genius) Bergstrom Hyundai of Green Bay At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll Do As a Sales Assistant (Product Genius) at Bergstrom Automotive, you will serve as the premier technology and product expert on our showroom floor, helping guests navigate the exciting world of modern automotive features after the sale. In this role, you will bridge the gap between cutting-edge vehicle technology and an exceptional guest experience by delivering personalized product demonstrations, conducting engaging test drives, and leading thorough, memorable vehicle deliveries. Working collaboratively with our Sales Advisors, you will use your passion for cars and technology to simplify complex features—such as infotainment, connectivity, and safety systems—ensuring every guest feels confident and excited about their purchase. If you are a tech-savvy communicator who thrives on delivering outstanding service and wants to build a rewarding career, with plenty of opportunities for advancement at Wisconsin’s largest dealership group, this is the perfect opportunity for you. Vehicle and Technology Expertise: Develop an in-depth understanding of all vehicle models, trims, features, and technologies offered by Bergstrom Automotive. Stay up-to-date on new product launches, industry trends, and technological advancements. Guest Engagement: Welcome and assist guests by providing product demonstrations tailored to their needs. Educate guests on the functionality and benefits of advanced features, such as infotainment systems, safety technologies, and connectivity options. Conduct test drives and answer questions to ensure guests feel confident in their vehicle choices. Support the Sales Team: Collaborate with Sales Advisors to support the guest buying journey. Assist in explaining product features and benefits to enhance the sales process. Provide guidance to team members on vehicle technology and updates. Delivery Experience: Ensure each guest receives a thorough and personalized vehicle delivery experience. Demonstrate how to operate vehicle features and set up customization options for guests. Follow up with guests post-purchase to answer questions and provide continued support. Showroom Presentation: Maintain a clean, organized, and visually appealing showroom. Set up displays and ensure vehicle technology is functional and ready for demonstrations.

Requirements

High school diploma or equivalent
Passion for automotive technology and guest service.
Strong communication and interpersonal skills.
Ability to explain complex technologies in a simple, easy-to-understand way.
Proficient with technology, including mobile devices, apps, and automotive systems.
Detail-oriented with excellent organizational skills.
Valid driver’s license and a clean driving record.

Nice To Haves

bachelor’s degree in a related field is a plus.

Responsibilities

Develop an in-depth understanding of all vehicle models, trims, features, and technologies offered by Bergstrom Automotive.
Stay up-to-date on new product launches, industry trends, and technological advancements.
Welcome and assist guests by providing product demonstrations tailored to their needs.
Educate guests on the functionality and benefits of advanced features, such as infotainment systems, safety technologies, and connectivity options.
Conduct test drives and answer questions to ensure guests feel confident in their vehicle choices.
Collaborate with Sales Advisors to support the guest buying journey.
Assist in explaining product features and benefits to enhance the sales process.
Provide guidance to team members on vehicle technology and updates.
Ensure each guest receives a thorough and personalized vehicle delivery experience.
Demonstrate how to operate vehicle features and set up customization options for guests.
Follow up with guests post-purchase to answer questions and provide continued support.
Maintain a clean, organized, and visually appealing showroom.
Set up displays and ensure vehicle technology is functional and ready for demonstrations.