Product Executive Director of Wallets
About The Position
Are you energized by the opportunity to shape the future of payments and commerce? At JPMorganChase, you'll have the rare chance to conceptualize and build transformative fintech platforms from the ground up, working alongside some of the most talented product minds in the industry — all while making a meaningful impact on tens of millions of customers. As an Executive Director of Product Management in the Connected Commerce, Wallets and Lending team, you will lead the vision and development of next-generation payment platforms, driving innovation and building seamless digital commerce experiences for Chase customers. You'll lead a high-performing team of product managers, foster a culture of collaboration and learning, and partner across technology, design, and analytics to bring bold ideas to life at scale.
Requirements
- 10 years of experience in product management within financial services
- Experience building and scaling customer-facing products in payments or money movement
- Demonstrated ability to drive change within large, matrixed organizations and manage stakeholders across multiple functions
- Strong passion for understanding customer needs with a proven ability to build scalable platforms
- Ability to think strategically while diving into execution-level detail to ensure successful delivery
- Outstanding verbal and written communication skills
- Strong knowledge of UX principles, engineering practices, and Agile product development methodologies
- Proven track record of managing risk and controls in a product environment
- Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or a comparable field
Nice To Haves
- Background in fintech or direct experience with payment platform development
Responsibilities
- Define and communicate the vision, strategy, and roadmap for your product line, aligning stakeholders across the organization
- Conceptualize and build platforms and products from 0 to 1, driving development from ideation through scale
- Hire, lead, and develop a team of product managers, fostering a culture of motivation, innovation, and collaboration
- Manage executive stakeholder relationships and deliver regular updates on product strategy, progress, and performance
- Partner closely with Technology, Design, and Analytics teams to lead end-to-end product development efforts
- Translate features and requirements into clearly written documentation for engineering teams
- Monitor product performance against goals, identify enhancement opportunities, and develop remediation plans as needed
- Manage product backlog, production support, issue and defect resolution, and prioritization
- Lead quarterly and annual planning with cross-domain stakeholders, managing requirement intake and prioritization
- Collaborate with Risk, Controls, Legal, and Compliance partners to maintain a strong risk and controls environment
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Executive
