Product Director, Value-based Care and Regulatory Programs

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1d•Remote

About The Position

The Product Director, Value-Based Care and Regulatory Programs will own the product strategy, roadmap, and delivery for regulatory reporting and value-based care solutions at a remote healthcare technology SaaS company. The role supports hospitals and other provider organizations in meeting CMS quality reporting requirements and using patient-reported outcomes to improve care. It will also build capabilities that help providers measure and manage quality and cost across an entire episode of care. This customer- and market-facing role serves as the company's subject matter expert on CMS quality programs, patient-reported outcome measures, and value-based care. It is initially a hands-on individual contributor position, with the potential to build and lead a small team as the practice grows. The role works closely with provider customers and cross-functional teams, translates complex requirements into usable workflows and product priorities, monitors regulatory developments, and represents the company in industry conversations.

Requirements

7+ years of experience in healthcare product management, clinical quality, clinical informatics, value-based care, regulatory programs, or a directly related field.
Demonstrated expertise in CMS quality reporting and patient-reported outcome measures.
Experience working in or with hospitals or other provider organizations on clinical quality measurement, regulatory reporting, or related programs, such as electronic clinical quality measures or regulatory submissions.
Deep working knowledge of CMS quality reporting programs and requirements, including MIPS under MACRA and patient-reported outcome performance measures (PRO-PMs).
Knowledge of how value-based and risk-based payment models, such as bundled payments and accountable care organizations, affect clinical operations.
Direct experience with electronic health record systems such as Epic, Cerner, or comparable platforms, and strong understanding of clinical workflows in provider settings.
Ability to uncover underlying problems, recognize patterns across customer needs, and translate clinical and regulatory requirements into product priorities, requirements, and customer-facing guidance.
Strong executive presence and communication skills, including the ability to advise health system leaders and clinical stakeholders and present complex topics to external audiences.

Nice To Haves

Formal product management experience.
Experience at a healthcare technology or SaaS company serving providers.
A clinical or quality credential, such as an RN license, PT license, or clinical quality certification.
Familiarity with quality registries.
Experience building partnerships or care coordination programs that improve patient access.
Experience working in a high-growth startup.

Responsibilities

Own the regulatory programs roadmap, including CMS quality reporting, patient-reported outcome measure submission workflows, and capabilities for emerging quality programs.
Build value-based care capabilities that help providers measure patient outcomes and manage quality and cost across an episode of care.
Identify and help develop partnerships that improve patient access to care and support coordination across providers and care settings.
Translate regulatory and value-based care requirements into clear, repeatable workflows for provider organizations participating in quality programs and value-based payment arrangements.
Monitor CMS rulemaking, quality measure updates, and changes to value-based care models, and translate them into product priorities and guidance for customers and internal teams.
Work with provider customers and Customer Success to understand clinical workflows, identify recurring problems, and determine product opportunities.
Partner with Product, Design, Engineering, Clinical, Sales, and Marketing to prioritize and deliver capabilities and explain their value to customers.
Represent the company at conferences and industry conversations, and publish insights on patient-reported outcomes, clinical quality reporting, and the cost and quality of care.
Develop and maintain customer playbooks, implementation guides, and internal training materials for regulatory and value-based care programs.
Potentially build and lead a small team as the practice grows.