Product Director - Major Accounts Product Operations & Capture Technology

PAVE by Discovery Loft Inc.•Toronto, ON

7d•Hybrid

About The Position

PAVE is seeking a Product Director to lead Enterprise Product Operations and drive innovation in their photo capture technology, which is the foundation of their AI-powered digital vehicle inspection platform. This role is crucial for ensuring the success of large enterprise clients at scale while advancing the technology for capturing, validating, and processing vehicle data. The position sits at the intersection of enterprise client delivery, product strategy, mobile capture technology, and operational excellence.

Requirements

7–10+ years in Product Management, including leadership roles
Experience in B2B SaaS, ideally with API-driven platforms
Proven success working with enterprise clients and complex deployments
Experience with mobile applications, camera workflows, or computer vision is a strong plus
Strong product judgment—ability to separate signal from noise in client requests
Deep empathy for users in operational environments (field workers, inspectors, drivers)
Experience building scalable systems, not custom solutions
Comfortable working across technical and non-technical teams
Data-driven mindset with strong analytical capabilities

Nice To Haves

Experience with image capture systems, computer vision, or inspection workflows
Familiarity with cloud platforms, data pipelines, or analytics tools
Background in automotive, fleet, or logistics industries

Responsibilities

Own product outcomes for key enterprise accounts (fleet, auction, marketplace clients)
Partner closely with Sales, Customer Success, and Engineering to deliver high-impact solutions
Translate client needs into scalable product capabilities (not one-offs)
Establish structured intake, prioritization, and delivery processes for enterprise requests
Monitor and improve operational KPIs (adoption, throughput, data quality, SLA performance)
Lead cross-functional execution from discovery → delivery → post-launch optimization
Define and execute the roadmap for Native and web-based photo capture systems
Improve capture quality, speed, and consistency across diverse environments
Drive innovation in image validation (angle, clarity, lighting), guided capture workflows, and real-time feedback and automation
Partner with AI/ML teams to improve downstream inspection accuracy
Optimize performance across devices (iOS, Android, rugged hardware)
Balance client-driven needs with long-term platform scalability
Identify opportunities to standardize and productize workflows across accounts
Collaborate with engineering on system architecture and deployment considerations
Define success metrics (precision, recall, capture time, completion rates)
Communicate roadmap and progress to internal and external stakeholders

Benefits

Build category-defining technology in a rapidly evolving space
Work with high-scale enterprise clients solving real-world problems
Own a critical part of the product that directly impacts data quality and AI performance
Join a high-impact, fast-moving team with strong growth trajectory

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