Product Director - LAC Acceptance Growth COE

Visa•Miami, FL

2d•$163,500 - $261,500•Hybrid

About The Position

The Acceptance Growth Center of Excellence (AG COE) is a strategic initiative designed to transform how Visa expands acceptance and payment flows across Latin America and the Caribbean (LAC). The COE will drive two critical growth vectors: Merchant growth and graduation across long-tail and SMB segments Expansion into new payment flows, including bill payments and recurring transactions. We are seeking an exceptional Product Director to lead this initiative end-to-end—defining strategy, orchestrating execution across multiple functions, and building a unified platform that connects Visa products, partners, and ecosystem players. This role is highly strategic and cross-functional, requiring strong influence across global, regional, and market teams. This mission is central to Visa's strategy and offers a unique opportunity to significantly impact economic growth, financial inclusion, and the future of digital payments in the region. The ideal candidate thrives in ambiguity, builds alignment across diverse stakeholders, and moves from concept to execution with speed and discipline.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
10+ years of experience in product leadership within fintech, payments, or technology
Strong experience building and scaling products across emerging markets
Proven ability to lead without authority in complex, matrixed environments
Strong track record in: Strategic thinking and execution Partnership development and negotiation Product platform design and ecosystem orchestration
Deep understanding of: Payment ecosystems (issuers, acquirers, RTP, wallets) SMB needs and behavior in LAC
Experience in experimentation, MVPs, and data-driven decision making
Excellent communication, storytelling, and stakeholder management skills
Fluent English and Spanish required

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Portuguese is a plus

Responsibilities

Define and evolve the AG COE strategy, aligning with Visa 2030 and regional priorities.
Lead the development of the Long-Tail Acceptance Unified Platform, integrating: Visa products and solutions, external partners and new payment flows.
Translate strategy into clear priorities, roadmaps, and measurable outcomes.
Act as the central orchestrator across Product, Sales, Pricing, Data, Legal, CMS and global teams.
Drive cross-functional alignment and execution in a matrixed organization.
Partner with markets to ensure strategies are translated into real deployments across LAC.
Define and scale the merchant growth and graduation model (nano → micro → small).
Lead the integration of value-added services (VAS) such as credit, insights, and financial tools.
Ensure the platform delivers a compelling value exchange that drives merchant monetization and retention.
Define Visa’s strategy to expand into bill payments ecosystems across LAC.
Lead partnerships with Billers (telcos, utilities, governments), aggregators and platforms.
Drive Visa’s position in bill presentment and recurring payment flows.
Build and negotiate partnerships across: Issuers and acquirers, Fintechs and VAS providers, Government entities and ecosystem partners.
Develop scalable models for onboarding and integrating partners into the platform.
Champion a data-driven and AI-first culture.
Drive the development of the insights layer.
Lead hypothesis-driven experimentation (MVPs, pilots, rapid iteration).
Build strong relationships with senior leadership across global and regional teams.
Influence global product roadmaps to reflect LAC needs.
Present strategy, progress, and impact to senior stakeholders.