Product Development Technician

Good Sportsman Marketing•Henderson, NV

About The Position

The Product Development Technician provides hands-on technical support for the development of electrical consumer products at GSM Outdoors. The role supports day-to-day product development by preparing technical specifications, developing test plans, evaluating prototypes, conducting functional tests, troubleshooting issues, and documenting product requirements and findings. The technician communicates test results and recommended improvements to engineering teams, project stakeholders, and manufacturing partners to support issue resolution and successful product development. The position works with engineering, hardware and software developers, project teams, and manufacturing partners. It involves testing electrical consumer products and prototypes, measuring electrical characteristics and sound levels for hearing protection products, documenting performance and failures, and helping identify root causes and potential solutions. The technician also contributes ideas for improving product functionality, reliability, quality, testing methods, and work efficiency, while coordinating tasks across multiple projects and supporting development initiatives as needed.

Requirements

Associate of Science degree in a technical discipline or equivalent practical work experience.
At least 3 years of technical experience, preferably in consumer electronics or electrical product development.
Experience working with Bluetooth-, cellular-, and Wi-Fi-enabled consumer products.
Hands-on experience with soldering and wiring simple electrical circuits.
Basic knowledge of electrical testing equipment, including multimeters, oscilloscopes, and power supplies.
Ability to functionally test and troubleshoot electrical consumer products.
Understanding of basic electrical measurements and testing procedures.
Ability to accurately document technical issues, testing results, and product specifications.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, Teams, and PowerPoint.
Ability to learn and use required business systems and technical tools.
Practical technical problem-solving skills, attention to detail, clear written and verbal communication, organization, prioritization, collaboration, initiative, creativity, and adaptability.

Responsibilities

Support assigned product development projects and prepare technical documentation, including product specifications, product requirements, and inspection checklists.
Develop and maintain test plans and documentation for prototype evaluation and product validation.
Document product performance, test results, technical issues, and recommended improvements.
Maintain clear, organized project documentation to support communication and collaboration across teams.
Functionally test company products and prototypes to evaluate performance and identify potential issues.
Test and troubleshoot electrical consumer products using multimeters, oscilloscopes, and power supplies.
Measure electrical characteristics, including voltage and current, and develop power profiles using an oscilloscope as needed.
Measure sound levels for hearing protection products and perform other product-specific testing as required.
Describe symptoms and failures identified during testing in detail to support troubleshooting and resolution.
Assist in identifying root causes of product and process issues and recommend potential solutions.
Communicate with hardware and software developers regarding proposed changes and improvements to hardware, applications, and website-related products.
Coordinate project-related technical issues and communicate findings to project teams and manufacturing partners.
Work with supervisors and engineering staff to discuss testing challenges, troubleshoot technical problems, and recommend improvements.
Escalate product performance, quality, and process concerns to management as appropriate.
Provide creative input and practical recommendations to improve product functionality, reliability, and overall quality.
Identify opportunities to improve testing methods, troubleshooting practices, and work efficiency.
Prioritize requests and coordinate tasks across multiple projects to support development timelines.
Support engineering and product development initiatives as needed.
Perform other duties and responsibilities as assigned.