Product Development Manager

Plaza Home Mortgage, Inc.•San Diego, CA

15h•$32 - $38•Remote

About The Position

The Product Development Manager will work with all business areas to facilitate and coordinate the implementation of new loan programs and products. They will ensure all business area needs, including system’s needs are met at time of program/product rollout. Additionally, the Product Development Manager will maintain loan program guidelines and support investor and agency relationships, including liaison responsibilities with Fannie Mae, Freddie Mac, Mortgage Insurance Companies, and other Secondary Market functions.

Requirements

Ability to assess, prioritize, and address competing product development requests
Ability to develop and cultivate working relationships with internal and external business-to-business customers
Experience with 1–4 unit residential mortgage lending programs and underwriting requirements including Fannie Mae and Freddie Mac guidelines
Strong analytical skills required
Technical writing skills required
3+ years’ experience as a mortgage product manager or related position
Proficiency with computer systems including MS Office (Word, Excel, and Outlook)
High school diploma or GED equivalent required, Bachelor’s degree in business, economics, or a related field preferred

Responsibilities

Researching: Analyzing industry trends and business needs and identifying product opportunities
Collaborating: Working with a project manager and various business units to define product features and scope
Designing: Developing program requirements and product features and documenting program requirements
Evaluating: Reviewing product performance, pricing, and competitive comparisons
Presenting: Sharing findings with senior management
Work with business area leaders to determine new product impact to each area
Work with business area leaders to identify specific tasks and any system requirements needed to roll out each new product
Work with a shared-resource project manager to establish product rollout timelines based on business area needs and system enhancement requirements
Maintain and foster relationships with Mortgage Insurance (MI) providers to support product development, guideline alignment, and operational efficiency
Serve as a primary operational liaison with Government Sponsored Enterprises (GSEs), including Fannie Mae and Freddie Mac, monitoring guideline updates, policy changes, and program initiatives
Coordinate internal communication and implementation of GSE Selling Guide updates, announcements, and eligibility changes across impacted business units
Manage and coordinate activities related to Fannie Mae Mortgage Origination Risk Assessment (MORA) audits, including preparation, documentation collection, cross-functional coordination, response tracking, and remediation follow-up
Support organizational readiness and ongoing compliance with Freddie Mac Seller/Servicer Capability Requirements, coordinating periodic reviews, documentation maintenance, and internal stakeholder alignment
Support agency oversight, operational governance, and risk management initiatives associated with maintaining GSE seller/servicer eligibility and approvals
Partner with Secondary Marketing, Capital Markets, Credit Policy, Compliance, Risk, and Operations teams to ensure agency program compliance and consistent product execution
Facilitate resolution of findings, action items, and operational enhancements resulting from agency reviews, audits, or assessments
Participate in periodic agency and MI performance discussions and operational reviews to support continuous improvement initiatives
Other duties as assigned