About The Position

We’re building Reflow, a workforce and workflow intelligence platform that helps teams understand and improve how work gets done. Design is core to the product: we’re turning complex, abstract work data into experiences that feel clear, powerful, and human. We’re looking for a Lead Product Designer who can own design end-to-end from user insight to shipped interface in a true early-stage environment. This is a hands-on role for someone who has built from scratch and cares deeply about craft, clarity, and outcomes.

Requirements

  • 5+ years of product design experience, including time at a very early-stage startup.
  • Former founding designer, first designer, or early design hire strongly preferred.
  • Proven ability to design complex, data-rich, or workflow-heavy products.
  • Strong visual, UX, and interaction design skills — with a portfolio to prove it.
  • Comfortable shipping imperfect things, learning, and iterating fast.
  • Clear communicator who can explain design decisions and tradeoffs.

Nice To Haves

  • Experience with B2B SaaS, analytics, dashboards, or enterprise tools.
  • Familiarity with frontend constraints and working closely with engineers.
  • Experience shaping brand or product identity early.

Responsibilities

  • Own product design, end-to-end: Own the design vision and execution across the product.
  • Design complex, data-heavy interfaces that translate complex workflows and data into intuitive, usable experiences.
  • Define interaction patterns, UX principles, and visual direction.
  • Be deeply hands-on: Design core product flows, dashboards, and interactions.
  • Produce high-quality UX, UI, and interaction design — not just concepts.
  • Iterate quickly alongside engineering as things get built and shipped.
  • Stay close to users Conduct lightweight user research: interviews, usability testing, and observation.
  • Validate ideas early with customers and partners.
  • Turn real-world feedback into design improvements.
  • Build the design foundation: Establish design systems, components, and patterns that scale with the product.
  • Document decisions and principles to create consistency without bureaucracy.
  • Raise the bar for product quality across the company.
  • Partner tightly with product and engineering: Shape product direction through design thinking, not just execution.
  • Help prioritize what matters most for usability and adoption.
  • Be pragmatic about tradeoffs while protecting the user experience.

Benefits

  • Founding-level ownership over product design.
  • Direct influence on how the product looks, feels, and works.
  • Tight collaboration with founders and early customers.
  • Opportunity to build and lead the design function as the company scales.
  • Flexible setup (contract or full-time), high trust, high expectations.
  • Competitive pay based on the market and where you’re located.
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