Product Designer

Blink - The Employee AppBoston, MA
$150,000 - $170,000Hybrid

About The Position

We're looking for a Product Designer to join our product squad focused on enterprise integrations and the US market. You'll be part of Blink's Product & Engineering organisation, reporting to the VP of Product. Day-to-day, you'll be embedded in a squad alongside a Senior Product Manager (who owns the integration strategy and US customer relationships) and a dedicated engineering team. You'll also be part of the broader product design discipline, collaborating with other designers on shared systems, patterns, and craft standards. This isn't a role where you'll sit in a silo producing pixel-perfect mockups and tossing them over the wall. You'll be embedded in a cross-functional squad, shaping product direction from discovery through delivery. You'll talk to real enterprise customers, prototype ideas at speed for pre-sales, and craft experiences that work beautifully on a factory floor, a hospital ward, or behind a restaurant counter.

Requirements

  • 5+ years of product design experience with a strong portfolio demonstrating end-to-end ownership of B2B SaaS products — ideally in HR tech, employee experience, internal comms, or enterprise platforms.
  • Mobile-first design expertise. You think natively in mobile patterns and understand the constraints and opportunities of designing for frontline, non-desk workers.
  • Research-driven mindset. You're comfortable planning and running user research, synthesising findings, and advocating for users in product discussions.
  • Design tool proficiency. Expert in Figma (our primary tool) with strong prototyping skills. You can spin up interactive prototypes quickly when the sales team needs them yesterday.
  • Systems thinking. You understand how to design for complex integration workflows, data flows, and admin configurations without losing sight of the end-user experience.
  • Communication skills. You can articulate design rationale to engineers, PMs, and stakeholders. You present work confidently and take feedback constructively.
  • Squad-player mentality. You thrive in a collaborative, fast-paced squad environment. You enjoy the back-and-forth with PMs and engineers and see development as a team sport.

Nice To Haves

  • Experience designing for enterprise integration UIs (configuration screens, data mapping, sync status dashboards).
  • Familiarity with front-end technologies (HTML, CSS, JavaScript) — enough to have productive conversations with engineers and understand implementation trade-offs.
  • Experience supporting pre-sales processes, including rapid prototyping for RFPs and customer demos.
  • Knowledge of accessibility standards (WCAG) and inclusive design practices.
  • Experience working in a scaling startup environment where you've had to balance speed with quality.

Responsibilities

  • End-to-End Product Design: Own the design process from early discovery and concept exploration through to detailed UI specs and developer handoff.
  • User Research & Discovery: Get your hands dirty with research — running customer interviews, contextual inquiries, and usability testing to ground every design decision in real user needs.
  • Pre-Sales Design Support: Partner with the PM and sales team to bring product concepts to life quickly — creating high-fidelity prototypes, interactive demos, and visual mockups that help win complex enterprise deals.
  • Design System Stewardship: Be a guardian and contributor to Blink's design system, ensuring consistency across mobile and web while evolving components to meet the needs of new product areas.
  • Squad Collaboration: Work as an embedded member of the squad alongside engineering and product management, participating in sprint ceremonies, design reviews, and daily decision-making.
  • Cross-Platform Excellence: Design mobile-first experiences that work for frontline workers in challenging environments (low connectivity, shared devices, varied literacy levels) while also delivering polished desktop experiences for admins and integrators.

Benefits

  • A competitive salary.
  • Generous equity allocations with significant upside potential.
  • 20 day's leave + public holidays.
  • 401(k) A generous plan to help you save for a bright future.
  • Private health insurance- we'll pay for your medical, dental, and vision coverage.
  • Enhanced parental leave.
  • Additional time off between Christmas and New Year.
  • The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.
  • Social events (lunches, breakfasts, nights out).
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