Product Designer

STEAMe LLC•Chicago, IL

3d•$90,000 - $110,000•Hybrid

About The Position

The Product Designer plays an essential role in the creation and continuous improvement of STEAMe products. You'll own end-to-end user experiences — from user research through rapid prototyping — providing day-to-day design across our four products and working closely with product managers and engineers to bring new solutions to market. This role reports to the Chief Product Officer (CPO) and partners closely with our UX Lead.

Requirements

3+ years of relevant experience across user research and UI/UX design — or 2+ years with a completed UX/UI design program or related degree
A portfolio (include the password if applicable) with examples where you led both the research and the product design of the resulting solution
Solid grasp of the user-centered design process, UX best practices, and methodologies
Proficiency with design and prototyping tools (e.g., Figma) and user testing platforms
Experience in an agile software environment, guiding product decisions through research and iterative feedback alongside product managers
Experience creating responsive designs across desktop, tablet, and mobile web that meet accessibility standards (WCAG)
Comfort with AI tooling in a design workflow
Strong communication skills to present and explain design decisions to teammates, users, and stakeholders, and to advocate for our users
Demonstrated passion for social entrepreneurship or using technology to address social challenges

Nice To Haves

Previous work on a social-impact solution or in B2B/B2B2C
0-to-1 design experience
Fast-paced startup environment working with multiple PMs and engineering teams
Experience working within and contributing to an established design system

Responsibilities

Own knowledge of our user personas, their pain points, and use cases to create valuable and delightful solutions
Plan and lead user research to inform problem definition and prioritization
Design end-to-end experiences using a design-thinking approach — observational studies, customer interviews, usability testing, and other qualitative and quantitative methods — to learn about user behavior and validate concepts
Create rapid iterations of mockups and prototypes for discovery and validation
Organize, recruit, and lead user testing sessions on new functionality
Analyze findings and communicate key insights to drive team decisions
Work within and extend our robust design system (in place from day one) to keep our four products consistent and efficient to build
Create high-quality design materials — wireframes, mockups, and style guides
Collaborate with engineering to ensure design specs are implemented
Contribute to product roadmap development and help define requirements
Use AI-powered design and research tools to work faster, and bring a point of view on where AI can improve our design process and products
Partner with the UX Lead to refine processes and best practices for product design