Product Designer

Traversal•New York, NY

3d•Onsite

About The Position

As a Product Designer at Traversal, you’ll shape how users experience—and trust—our agentic AI platform. You’ll design the workflows, interfaces, and patterns that turn powerful AI systems into intuitive, high-leverage tools for engineers operating in high-pressure environments. This is a rare opportunity to join during a formative stage. Our core AI systems are maturing, our user base is expanding, and design is becoming central to how we scale. You’ll drive the evolution of our design language, help formalize our rituals and operations, and play a foundational role in elevating the quality of the entire product. You will work closely with engineering, AI research, and product leadership to translate complex, multimodal data and stochastic AI behavior into clear, actionable, usable experiences. If you thrive in highly technical environments, enjoy ambiguity, and want to define what AI-native infrastructure products can feel like—we’d love to meet you.

Requirements

4+ years of experience in product design, or equivalent practical experience
Strong visual, UI, and interaction design skills, with a portfolio demonstrating end-to-end work from concept through launch
Experience designing complex workflows or platform-level experiences, especially for technical or power users
Ability to own ambiguous problem spaces and drive them to clear, user-centered outcomes
Experience collaborating closely with engineering, understanding technical constraints, and shipping in fast-moving teams
Proficiency with Figma, prototyping tools, and working within or contributing to design systems
Comfortable working in a fast-paced, collaborative environment (startup experience is a plus, not a requirement)
BFA / MFA in Visual design, Creative design, Graphic design, Digital design or similar visual field

Nice To Haves

Experience with developer platforms, data-heavy products, or enterprise SaaS
Experience building or evolving design systems at scale
Familiarity with AI-powered or LLM-driven products
Exposure to observability tools, SRE workflows, or incident response environments
Prior experience in an early-stage startup (Seed–Series B)

Responsibilities

Design AI product experiences end-to-end: flows, wireframes, prototypes, and final UI
Collaborate closely with engineering, product, and AI teams to turn powerful capabilities into intuitive interfaces
Lead and influence Traversal’s design culture, rituals, and best practices
Build and scale the Lattice Design System across surfaces and use cases
Design and refine critical experiences such as the start page, Session Studio, long-running workflows, and data-exploration surfaces
Balance usability with constraints and opportunities inherent to AI systems
Translate large, multimodal datasets into clear visualizations and interactions
Iterate rapidly based on user studies, customer feedback, and insights from internal teams
Advocate for user clarity and shape product strategy through a strong, user-centric lens
Pilot new methods for helping Traversal design and build faster and more effectively