Product Designer

BMO•Toronto, ON

3d•CA$61,600 - CA$113,900•Onsite

About The Position

We’re looking for a Product Designer to lead high-quality, customer-centered experiences on BMO.com public sites. The ideal candidate brings strong design thinking and craft, with proven expertise in Figma, accessibility, and building scalable modules and product pages. They can clearly articulate design rationale, using data and insights to inform decisions, and are comfortable working in an AI-driven, experimentation-focused environment. Success in this role requires strong stakeholder management; cross-functional partnership with product, development, content, and research teams; and a commitment to quality, continuous improvement, and measurable impact.

Requirements

Foundational level of proficiency: User Interface Design.
Design Pattern/ (User Behavior).
Imaging Tools.
Web Analytics.
Media Content and Graphic Designs.
Emotional agility.
Adaptability.
Intermediate level of proficiency: Business Requirements Definition, Analysis and Mapping.
Accessibility.
Responsive design.
Storytelling.
Usability Evaluation.
Design Thinking.
Human Centricity aspects.
User Experience Design.
User Research.
Customer Centricity.
Verbal & written communication skills.
Collaboration & team skills.
Analytical and problem solving skills.
Data driven decision making.
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Technical proficiency gained through education and/or business experience.

Nice To Haves

Figma
Contentful
Qualtrics
Adobe Analytics
Confluence/Jira
Microsoft Copilot

Responsibilities

Designs and creates digital experiences by prioritizing users and business requirements over technology limitations and constraints.
Understands logical user flows focusing on interaction models, navigation and usage.
Applies user-centered design processes to create satisfying and compelling experiences for users of a product.
Conducts user research and testing, develops wireframes and task flows based on user needs.
Collaborates with development teams to create intuitive, user-friendly software by applying understanding of graphic design, programming and web technologies.
Works with cross-functional teams including engineering, product management and user research.
Chooses and implements the best design techniques and tests for usability.
Gathers user and business requirements and turns them into initial sketches and wireframes all the way through to visual design and HTML/CSS prototyping.
Uses wireframes, flows, sketches, and customer journeys to communicate designs in order to promote cross-disciplinary team development and communication.
Creates simple prototypes that convey the intent of initial ideas and thoughts.
Understands the user and business needs and transforms them into a digital experience.
Creates sitemaps and determines the information architecture, makes wireframes and prototypes.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.