Product Designer

CARET•Toronto, ON

10d•Onsite

About The Position

We're looking for a Product Designer who thrives in the complexity of enterprise SaaS, someone who can untangle dense workflows and turn them into experiences that professionals want to use. You'll sit at the intersection of product, engineering, and customer insight, shaping how legal and accounting teams interact with our platform from discovery through delivery.

Requirements

3–6 years of experience in product design, UX/UI design, or interaction design
Demonstrated experience shipping designs for complex, multi-step workflows
Strong portfolio showing end-to-end design work on B2B or enterprise SaaS products
Proficiency in Figma, including components, auto-layout, and design system practices
Hands-on experience with user research and usability testing
Experience using product analytics tools to inform design decisions
Ability to balance user needs, business goals, and technical constraints

Nice To Haves

Experience designing for legal, financial, or other regulated, high-complexity domains
Familiarity with AI-assisted design tools (Figma Make, Claude, or similar) for rapid prototyping
Working knowledge of accessibility standards (WCAG) and responsive design
Background working in fast-paced, cross-functional product teams
Hands-on with Pendo or similar in-app analytics tools

Responsibilities

Design end-to-end user experiences across web-based SaaS products
Translate complex product requirements into intuitive workflows, wireframes, and high-fidelity UI
Build prototypes to validate design decisions using Figma, Figma Make, Claude or AI-assisted prototyping tools
Ensure consistency across the platform through scalable design patterns and systems
Partner with Product and Marketing to understand customer needs, behaviors, and pain points
Conduct user research, usability testing, and feedback analysis
Incorporate voice-of-customer and behavioral data into design decisions
Iterate designs based on insights, testing, and performance metrics
Work closely with Product Managers to define problems and shape solutions
Collaborate with Engineering to ensure high-quality implementation of designs
Partner with Product Marketing to align UX with messaging, positioning, and customer expectations
Support go-to-market efforts with design assets as needed
Contribute to and evolve the design system to ensure consistency and scalability
Maintain UI standards, accessibility, and usability best practices
Advocate for design quality and user-centric thinking across the organization