Founding Product Designer

usebridge.comRemote,

About The Position

Bridge is the fastest, most compliant way to scale insurance billing nationwide. We enable virtual care companies to go in-network nationally in as little as 30 days, without the operational lift. Our platform handles payer contracting, credentialing, real-time benefit verification, medical coding, claim submission, denial management, and compliance in a single integrated solution. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're scaling rapidly.

Requirements

  • 5+ years of product design experience, with strong zero-to-one and early-stage experience
  • Deep experience with complex B2B workflows
  • Have established or meaningfully owned a design system, beyond producing individual components
  • Strong product analytics fluency and experience independently running workflow research and usability testing
  • Strong workflow, information-architecture, and systems thinking
  • Experience carrying design through implementation, UX QA, and iteration
  • Strong collaboration with engineering and technical leadership
  • Basic front-end fluency: comfortable making small React/CSS PRs (spacing, styling, mild layout adjustments)

Nice To Haves

  • Experience as the first or a very early designer at a company
  • Healthcare or other regulated-industry experience
  • API, infrastructure, or developer-product experience
  • Experience with dense, exception-heavy operational workflows

Responsibilities

  • Establish Bridge's design system: visual foundations, components, states, and higher-level UX patterns
  • Lead design for complex product workflows, beginning with provider onboarding, then iterate based on user research, usability testing, product analytics, and targeted feedback
  • Partner with the CTO and engineering team to jointly define product problems and solutions
  • Improve complex clinical and operational workflows, including navigation and information architecture
  • Own design through implementation, final UX QA, and iteration with engineers
  • Own the experience, structure, clarity, tone, and language of onboarding and product content
  • Define the structure, hierarchy, visual system, and content guidance for documentation, partner-facing guides, and supporting artifacts
  • Steward Bridge's brand across occasional product, website, and company needs

Benefits

  • Competitive salary, benefits, and equity package. Given Bridge's funding and stage, we heavily value the potential upside from equity.
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