Financial Services - Technology Consulting - Product Designer - Manager
About The Position
The Product and Experience Design (PxD) Team, part of the Platforms competency within FSO Technology Consulting, works collaboratively with clients to transform their businesses through disruptive innovation and human-centered design. Our designers, researchers, technologists, and strategists work together to create superior apps, websites and software, supported by research, brand strategy, and a clear understanding of business and user needs. Our clients are at different points in their AI adoption journey, but we design AI first. Our work starts in an LLM, moves quickly into prototypes, and lands in Figma for systems and polish. We also design the AI-enabled and agentic experiences our clients are bringing to market. We’re looking for a talented and collaborative Product Design Manager who loves working with and learning from a multidisciplinary team, creates exceptional experiences, and excels at communicating with clients.
Requirements
- Bachelor's degree in graphic design, UX Design, Interaction Design, Industrial or Product Design or a related field, and 5 years of progressive, post-baccalaureate work experience in product or UX design, with strong exposure to enterprise platforms or complex systems. Alternatively, will accept a master's degree and 4 years of work experience.
- Demonstrated experience leading design on complex or regulated products.
- A portfolio that shows both craft and outcomes.
- Experience directing and developing other designers.
- Experience balancing multiple workstreams or engagements while protecting experience quality.
- Advanced proficiency in Figma and hands-on experience contributing to design systems.
- Fluency in Agile delivery using Jira or equivalent tool.
- Regular use of LLMs and AI-assisted design tools such as Claude, Cursor or Figma Make in your own practice.
- Experience setting how a team uses them.
- Proven ability to design data-heavy, role-based experiences.
- Ability to communicate effectively with senior business, technology and risk stakeholders, including executive-ready presentations.
- A high degree of ownership in a fast-paced, highly regulated environment.
- Requires domestic and regional travel up to 80% to serve client needs.
Nice To Haves
- Consulting or client-advisory experience in a design, product or experience capacity.
- Experience in financial services: banking and capital markets, wealth and asset management, insurance, or real estate, hospitality and construction.
- Experience standing up or reshaping a design capability, operating model or design system in another organization.
- Background in business analysis, process design, or product management.
- Experience supporting pursuits and RFP responses.
Responsibilities
- Lead design delivery efforts across an engagement.
- Run multidisciplinary teams of designers, researchers, and technologists alongside client stakeholders.
- Accountable for the quality of the experience delivered, the economics of workstreams, the development of junior designers, and client relationships.
- Shape how the practice designs: its standards, its tooling, how teams use AI to accelerate work, how judgment stays with the designer, and the case design.
- Lead business development activities, including pursuits and proposals.
- Lead practice-building activities such as mentoring teams and developing and delivering training.
Benefits
- medical and dental coverage
- pension and 401(k) plans
- a wide range of paid time off options
- flexible vacation policy
- designated EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care
- other leaves of absence
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
