Product Delivery & Operations Lead

Compliance & Risks•Ireland, MS

2d•Remote

About The Position

You will build and run the essential operating system that enables Compliance & Risks to deliver and launch complex, cross-functional product initiatives with maximum clarity, speed, and accountability. As the Product Delivery & Operations Lead, your success will be measured by complex initiatives having clear scope, dedicated owners, dependencies, milestones, and articulated risks; product launches achieving operational readiness across Product, Engineering, GTM, Support, and onboarding functions; faster decision-making and earlier surfacing of blockers; delivery metrics providing predictive, early warnings instead of just post hoc reporting; and post-launch learning systematically feeding back into the roadmap, processes, and organizational design. You will own the operating rhythms for major initiatives, running program management for the most important cross-functional bets, such as new product rollouts and major platform transitions.

Requirements

Strong technical fluency, though not necessarily a former hands-on engineer.
Proven experience running complex SaaS product launches, new product introductions, or platform transitions.
6+ years of experience in Product Operations or Product Enablement
Bachelor’s degree in a technical or business discipline.
Agile, Scrum, or project/program management certifications, such as: Certified ScrumMaster (CSM), PMP (Project Management Professional), SAFe certification, AgilePM
Demonstrated ability to build delivery systems from the ground up, not just participate in existing ones.
Early and aggressive adopter of agentic AI such as Claude Code, Cowork, and Codex.
Comfortable operating within ambiguous, cross-functional programs.
A capacity to work from strategy down to daily cadence.
Exceptional skills in creating clarity, ownership, and transparency.
Good judgment for determining what needs organizational rigor versus what needs speed.

Nice To Haves

Technical Program Manager from a product company.
Product Ops leader with strong engineering fluency.
Delivery lead from a startup scale-up who has launched net-new products.
Former PM / Engineering ops hybrid with proven cross-functional execution.

Responsibilities

Design and execute the operating rhythm for complex product delivery, including quarterly/mid-quarter planning, initiative kickoff, scope/change control, and post-launch reviews (30/60/90 day).
Create and standardize a consistent initiative framework for scope, milestones, risks, and stakeholder communication across Product and Engineering.
Establish dashboards and metrics to improve predictability and expose risk early.
Reduce the amount of delivery and project management overhead currently being absorbed by Product Managers and functional leads.
Serve as the connective tissue across Product, Engineering, Design/UX, GTM, Marketing, Sales Enablement, Tech Support, Customer Success, and Professional Services.
Ensure that "ready to ship" means the organization is fully prepared, including defined pricing, positioning, onboarding, support workflows, internal team knowledge of changes, and live customer feedback loops.
Partner with leaders across the organization to ensure launch readiness and successful adoption.
Force clear owners and due dates for critical decisions.
Escalate blocked decisions early and keep leaders aligned when priorities shift.
Own whether the organization is operationally ready for launch and whether the product was actually absorbed—tracking beta goals, identifying onboarding friction, and triaging post-launch issues.