Product Delivery Manager- IIS Whem Transformation

JPMorgan Chase & Co.•Boston, MA

17h

About The Position

As a Product Delivery Manager in Corporate and Investment Bank, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Requirements

5 plus years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Previous industry experience with institutional clients (working with market leading performance, attribution and analytics software platforms e.g., FactSet)
Deep understanding of systems/software development lifecycle
Proficiency with office productivity software
Positive attitude with a willingness to work hard and be on a steep learning curve
Attention to detail with demonstrated problem-solving ability
BA/BS/MBA or equivalent

Nice To Haves

Proficient knowledge of the product development life cycle, design, and data analytics
Industry recognized professional certifications such as CFA, CAIA and CIPM are encouraged
Degree in business, finance, or math is preferred

Responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Assists senior leadership with project staffing, governance decisions, and stakeholder presentations, including findings, outcomes, and solutions
Trains and mentors less experienced team members while leading effectively in a matrix reporting environment
Builds and maintains strong relationships with vendors, internal management, and front-line staff
Partners with performance operations to understand client behavior and supports platform functions across legacy and external systems
Works independently and collaboratively to verify performance and risk analytics across multiple platforms using available tooling
Interprets, documents, and communicates functional testing results, including pre and post-migration production issue resolution
Provides concise client migration status updates and assists with prioritization to ensure smooth project execution