Product Delivery - Embedded Payments - Vice President

JPMorgan Chase & Co. • Toronto, ON

2d • CA$110,000 - CA$160,000

About The Position

JPMorgan Chase is seeking a Vice President for Product Delivery in Embedded Payments. This role involves designing and managing a seamless client onboarding experience for sophisticated technology companies operating globally. The position requires effective management of client relationships, serving as a primary product contact, and identifying new opportunities by gathering client feedback to inform the product roadmap. The role also includes monitoring product and service performance, including profitability, through key performance indicators (KPIs), and liaising with internal stakeholders such as legal, risk, and controls to ensure compliance with JPMC policy and regulatory commitments.

Requirements

• Operate with minimal guidance and oversight, capable of embracing ambiguity
• Passion for creatively solving problems and an entrepreneurial spirit
• Ability to adeptly pivot opportunities based on new information and market forces
• Resourcefulness to filter a large number of opportunities into the most impactful engagements
• Strong communication/presentation skills that can be consumed at all seniority levels with both internal and external audiences
• 8+ years of Transaction Banking / Payments experience
• 5+ years of managing client relationships
• Demonstrated ability to work in a highly matrixed program delivery structure
• Knowledge of Payment Rails and Reporting Standards (e.g., CAMT, BAI, EDI)
• Experience working in a fast-paced and highly cross-functional organization.
• Undergraduate degree required

Responsibilities

• Design, build and manage a seamless client onboarding experience capable of supporting the most sophisticated technology companies that operate in multiple jurisdictions around the globe
• Effectively manage Client relationships, often serving as the first point of contact for Product
• Identify new opportunities by documenting Client feedback and working with Product Development to inform the product roadmap
• Monitor the performance of products and services, including overall profitability, by identifying and maintaining key performance indicators (KPIs)
• Liaise with internal stakeholders (e.g., legal, risk, controls) to ensure compliance with both JPMC policy and regulatory commitments

What This Job Offers

• Job Type: Full-time
• Career Level: Manager