Product Data Collection Specialist
About The Position
Cartesian is seeking a Product Data Collection Specialist to join their team at a pivotal moment in their growth. This is a hands-on, impact-driven role focused on product testing, field operations, and data collection. The specialist will spend significant time in retail environments evaluating product performance, collecting and validating data, identifying issues, and helping ensure the technology performs reliably in real-world conditions. Success in this role requires curiosity, attention to detail, and a strong sense of ownership. The individual should enjoy investigating problems, working directly with customers and retail environments, and collaborating closely with engineering, product, and operations teams to improve both the product and processes. The role is in-person in Kendall Square, Cambridge, with regular travel to retail stores throughout the Boston area and occasional regional travel.
Requirements
- 1+ years of experience in a technical, operational, support, research, testing, or related role
- Strong attention to detail and ability to execute rigorous, repeatable testing processes
- Experience running scripts and working with technical tools
- Basic Python programming or scripting experience
- Strong problem-solving skills and ability to work independently in ambiguous environments
- Excellent written and verbal communication skills
- Professional, customer-facing demeanor
- Ability and willingness to travel regularly to retail locations
- Reliable, accountable, and highly organized
- Associate's or Bachelor's degree in a technical field or equivalent practical experience
Nice To Haves
- Experience with product testing, field testing, QA, or beta testing
- Experience collecting, validating, or analyzing data
- Experience in retail, customer support, customer success, field operations, or deployment roles
- Familiarity with Python, SQL, or data analysis tools
- Experience supporting data pipelines, data quality monitoring, or operational tooling
- Spanish language proficiency
- Startup or early-stage company experience
Responsibilities
- Conduct product testing and data collection in retail store environments
- Travel to customer sites to evaluate system performance under real-world conditions
- Collect, validate, and analyze datasets used to improve product accuracy and reliability
- Test new product features, mobile applications, and workflows before deployment
- Investigate bugs, edge cases, and unexpected behavior, providing detailed feedback to engineering teams
- Perform basic scripting, troubleshooting, and debugging to support testing activities
- Improve and document testing and data collection processes to increase quality, consistency, and efficiency
- Assist with map edits, data quality reviews, and operational support activities
- Collaborate closely with engineering, product, and operations teams to prioritize issues and drive improvements
- Become a product expert and help represent customer and field perspectives within the organization
Benefits
- Work on hard, real-world problems with immediate and visible impact
- Join a small, highly technical team with significant ownership and autonomy
- Build systems that are deployed and used globally
- Collaborative, thoughtful, low-ego culture focused on learning and execution
- Opportunity to become a product expert and grow into roles across operations, deployment, testing, and product
- In-person team culture in the heart of Kendall Square, Cambridge
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
