Product Coordinator (Japanese Bilingual)

GungHo Online Entertainment America, Inc. • Redondo Beach, CA

11h • Hybrid

About The Position

GungHo Online Entertainment America Inc. is the U.S. subsidiary of the Japanese game company GungHo Online Entertainment, Inc. Located in Redondo Beach, CA, they publish titles across multiple platforms ranging from console to handheld and mobile. The Product Coordinator is responsible for the upkeep of a live operations product, maintaining records of a game title, checking fan feedback, and ensuring the accuracy of information handled. This position may offer a path towards becoming an Associate Producer.

Requirements

• Business-level proficiency in English and Japanese (both written and verbal).
• Bachelor's degree preferred.
• One to two years of localization experience in the same or a similar role preferred.
• Willingness to travel for business as needed.
• Flexibility to work overtime when required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills.
• Strong eagerness to learn and grow in the video game industry.
• Passion for games!

Nice To Haves

• Marketing knowledge or a related background.
• A proven track record of generating results in a data-driven environment.
• Strong public speaking and presentation skills.

Responsibilities

• Serve as the primary liaison between Japanese development teams and GungHo America’s production team for a live operations title.
• Monitor product updates and maintenances.
• Request information required for social media and marketing efforts.
• Share fan feedback with Japanese development teams.
• Accurately translate informational material from written Japanese to English and vice versa.
• Provide feedback on marketing materials.
• Check accuracy of in-game messaging.
• Check accuracy of messaging on all official channels.
• Provide a helpful presence for the fans.
• Create proposals for tournaments, giveaways, and merchandise at live events.
• Assist with KPI data analysis.
• Ensure correct timings of messages, announcements, and reveals.

Benefits

• 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, Accidental Death and Dismemberment insurance, and Long Term Disability insurance
• 401(k) with employer match
• Competitive paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break
• Incentive payments may be available based on business performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree