Product Convergence Architect

PLEX Solutions, LLC • Annapolis Junction, MD

1d • Onsite

About The Position

PLEX Solutions, LLC is seeking a Product Convergence Architect to work in the Annapolis Junction, MD area. PLEX is a proud EOE Employer, including disability/vets.

Requirements

• Twelve (12) years of experience in software development/engineering is required
• Bachelor’s degree from an accredited college or university in Computer Science or related discipline. Four (4) years of additional software development experience may be substituted for a bachelor’s degree. Master’s degree from an accredited college or university in Computer Science or related discipline can substitute for Two (2) years of experience.
• Demonstrated experience with AWS
• Excellent communication and interpersonal skills to engage with customers, understand their needs, and provide timely and effective support, ensuring high levels of satisfaction.
• General understanding of Microsoft environments and enterprise collaboration tools
• Experience with FEITH Records Management System or other COTS products.
• Development or scripting experience to support system configuration or automation tasks.
• Experience supporting or working with commercial off-the-shelf (COTS) products or integrations.
• TS/SCI with Polygraph is required

Responsibilities

• Ability to analyze customer requirements, identify system improvements, and effectively troubleshoot issues to enhance application performance and user experience.
• Technical awareness and problem-solving ability related to system integration and configuration.
• Strong communication and interpersonal skills, with the ability to onboard and train users on a new system.
• Ability to work independently while collaborating with developers and product support teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior