Product Consultant

Infosys•Atlanta, GA

7d•Onsite

About The Position

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below: ⦁ Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided ⦁ Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions ⦁ Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability ⦁ Conduct code reviews, do changes to the codebase and maintain code repositories ⦁ Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards ⦁ Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications ⦁ Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability ⦁ Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects Your contribution to the team: ⦁ A collaborative spirit and excellent communication skills. ⦁ The ability to handle end to end SDLC phases from requirement gathering to implementation. ⦁ A knack for translating complex requirements into actionable development tasks. ⦁ A passion for design and hands-on coding experience ⦁ A proactive approach to testing, troubleshooting, and refining our applications. ⦁ The ability to work with cross-functional teams and do software integration. Required Skill and Experience Product & Delivery Leadership Act as the delegated Product Owner for Agentic AI initiatives. Own and manage the product backlog for AI agent solutions. Prioritize features, user stories, and technical enablers based on business value. Define acceptance criteria and ensure solution alignment with business objectives. Facilitate sprint planning, backlog grooming, reviews, and retrospectives. Track delivery milestones, risks, dependencies, and mitigation plans. Agentic AI Workflow Management Lead implementation of autonomous and human-in-the-loop AI workflows. Define business processes suitable for AI agent automation. Stakeholder Engagement Partner with business leaders to identify AI transformation opportunities. Serve as the primary liaison between business and technical teams. Communicate roadmap progress, risks, and value realization metrics. AI Governance & Compliance Ensure adherence to Responsible AI principles. Establish human approval and escalation mechanisms where required. Preferred Skill and Experience Operational Excellence Drive continuous improvement through user feedback and analytics. Identify opportunities for increased automation and optimization. Additional Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. All applicants authorized to work in the United States are encouraged to apply. Overview The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.

Requirements

A collaborative spirit and excellent communication skills.
The ability to handle end to end SDLC phases from requirement gathering to implementation.
A knack for translating complex requirements into actionable development tasks.
A passion for design and hands-on coding experience
A proactive approach to testing, troubleshooting, and refining our applications.
The ability to work with cross-functional teams and do software integration.
Product & Delivery Leadership
Act as the delegated Product Owner for Agentic AI initiatives.
Own and manage the product backlog for AI agent solutions.
Prioritize features, user stories, and technical enablers based on business value.
Define acceptance criteria and ensure solution alignment with business objectives.
Facilitate sprint planning, backlog grooming, reviews, and retrospectives.
Track delivery milestones, risks, dependencies, and mitigation plans.
Agentic AI Workflow Management
Lead implementation of autonomous and human-in-the-loop AI workflows.
Define business processes suitable for AI agent automation.
Stakeholder Engagement
Partner with business leaders to identify AI transformation opportunities.
Serve as the primary liaison between business and technical teams.
Communicate roadmap progress, risks, and value realization metrics.
AI Governance & Compliance
Ensure adherence to Responsible AI principles.
Establish human approval and escalation mechanisms where required.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
All applicants authorized to work in the United States are encouraged to apply.

Nice To Haves

Operational Excellence
Drive continuous improvement through user feedback and analytics.
Identify opportunities for increased automation and optimization.

Responsibilities

Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Conduct code reviews, do changes to the codebase and maintain code repositories
Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects
Act as the delegated Product Owner for Agentic AI initiatives.
Own and manage the product backlog for AI agent solutions.
Prioritize features, user stories, and technical enablers based on business value.
Define acceptance criteria and ensure solution alignment with business objectives.
Facilitate sprint planning, backlog grooming, reviews, and retrospectives.
Track delivery milestones, risks, dependencies, and mitigation plans.
Lead implementation of autonomous and human-in-the-loop AI workflows.
Define business processes suitable for AI agent automation.
Partner with business leaders to identify AI transformation opportunities.
Serve as the primary liaison between business and technical teams.
Communicate roadmap progress, risks, and value realization metrics.
Ensure adherence to Responsible AI principles.
Establish human approval and escalation mechanisms where required.
Drive continuous improvement through user feedback and analytics.
Identify opportunities for increased automation and optimization.