Firelight Insurance Product Configuration Specialist

Lumiere Systems • Salt Lake City, UT

2d

About The Position

This role is responsible for configuring and maintaining insurance carrier products (primarily annuities, life insurance, and related products) within the FireLight platform. The position ensures that carrier products are accurately set up, compliant with broker-dealer rules, and fully functional for advisors/registered representatives to quote, illustrate, and submit applications electronically.

Requirements

• Strong understanding of insurance products — especially fixed, indexed, and variable annuities, plus life insurance.
• Hands-on experience with FireLight platform (highly preferred) — or similar e-application/configurable insurance platforms (e.g., other Hexure tools, Encompass, etc.).
• Knowledge of broker-dealer operations and compliance (FINRA rules, suitability, advertising review).
• Experience with product rules engines, workflow configuration, and forms management.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Ability to manage multiple carrier projects simultaneously.

Nice To Haves

• Prior experience at a broker-dealer or insurance carrier in product implementation.
• Background in insurance operations, new business processing, or sales support.
• Familiarity with API integrations or platform administration.

Responsibilities

• Build and configure new insurance carrier products in FireLight, including product rules, underwriting guidelines, rate tables, riders, and features; data fields, forms, and application workflows; and suitability rules, compliance checks, and broker-dealer specific requirements.
• Work with insurance carriers to implement and update products, including new product launches, rate changes, form updates, and regulatory adjustments.
• Perform thorough testing of configured products (quoting, illustrations, e-app, e-signature) to ensure accuracy, compliance, and "In-Good-Order" (IGO) submissions.
• Resolve configuration-related issues reported by advisors, operations, or carriers. Provide Tier 2/3 support for FireLight-related product questions.
• Configure and maintain broker-dealer suitability workflows, disclosures, and compliance forms within FireLight to meet FINRA, state, and client requirements.
• Maintain detailed documentation of product configurations, change logs, and carrier specifications.
• Partner with carriers, client compliance, sales, operations, and technology teams. May coordinate with Hexure (FireLight vendor) for complex changes or platform updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed