Firelight Insurance QA Manual Tester

Lumiere Systems•Salt Lake City, UT

About The Position

This role is responsible for validating and testing insurance carrier products and workflows configured within the FireLight platform for a major broker-dealer (part of Fidelity). The position ensures that insurance products, e-applications, workflows, forms, suitability checks, and integrations function accurately and comply with carrier, broker-dealer, FINRA, and regulatory requirements before being released to advisors and operations teams. The role primarily focuses on manual functional testing, workflow validation, regression testing, UAT coordination, and production support for FireLight implementations and enhancements.

Requirements

Strong understanding of insurance products, especially fixed annuities, indexed annuities, variable annuities, and life insurance products.
Hands-on experience with manual functional testing, regression testing, UAT coordination, workflow testing, and integration testing.
Familiarity with insurance new business processes, broker-dealer operations, and FINRA compliance and suitability workflows.
Experience with JIRA / Azure DevOps / ALM tools.
Experience with SQL validation.
Experience with API testing tools such as Postman.
Strong analytical, troubleshooting, and attention-to-detail skills.
Ability to manage multiple testing cycles and carrier implementations simultaneously.

Nice To Haves

Prior experience with the FireLight platform or similar insurance platforms and eApplication systems.
Prior experience at an insurance broker/dealer, insurance carriers, insurance distribution firms, or broker-dealers.
Exposure to automation testing tools like Selenium or Power Automate.
Exposure to insurance workflow platforms.
Familiarity with Agile/Scrum delivery models.

Responsibilities

Perform end-to-end manual testing of insurance carrier products configured in FireLight, including annuities (fixed, indexed, variable), life insurance products, eApplications and submission workflows, suitability and compliance workflows, and eSignature and document generation processes.
Validate product rules, rate tables, riders, disclosures, forms, and underwriting workflows.
Execute functional, regression, integration, and user acceptance testing (UAT) for new product launches, enhancements, and production changes.
Create and maintain test plans, test scenarios, test cases, test scripts, defect reports, and UAT documentation.
Validate "In-Good-Order" (IGO) submissions and ensure downstream processing accuracy.
Coordinate testing cycles with business analysts, operations teams, compliance teams, carriers, and developers.
Identify, document, and track defects through resolution.
Perform root cause analysis for workflow failures, incorrect validations, form issues, and integration problems.
Support production issue triage and provide QA validation for fixes and patches.
Validate FINRA, broker-dealer, and carrier compliance requirements within FireLight workflows.
Ensure suitability rules, disclosures, state forms, and audit requirements are functioning correctly.
Verify access controls, workflow approvals, and document retention behaviors where applicable.
Validate integrations between FireLight and carrier systems, CRM platforms, document management systems, eSignature providers, APIs and downstream operational systems.
Perform API and data validation testing using tools such as Postman and SQL queries where applicable.
Work closely with product configuration teams, business analysts, compliance teams, operations teams, carrier partners, development teams, and Hexure support teams.
Maintain QA documentation, release validation records, and testing evidence for audit and compliance purposes.