remote]

SmartIPlace•Alpharetta, GA

2d•Hybrid

About The Position

This role involves collaborating with cross-functional teams to foster a product-centric culture and guide them in adopting product thinking and agile methodologies. The coach will help teams connect OKRs to individual work items, provide clear KPIs for product performance, and offer mentorship and training on product management best practices. Key responsibilities include coaching teams on product lifecycles, developing product roadmaps aligned with business objectives, conducting market research, and facilitating workshops to drive innovation. The role also involves monitoring product performance metrics, developing training materials, and contributing to the SAFe implementation strategy for UPS. This includes piloting Agile Release Trains (ARTs), conducting executive workshops for agile transformation, establishing Lean Portfolio Management, and designing value streams. A deep understanding of Scaled Agile Framework (SAFe) is essential, including coaching Product Managers, Product Owners, Release Train Engineers, Scrum Masters, and Team Members, as well as designing value streams and initiating release trains.

Requirements

Candidates must come out of the retail/ecommerce industry.
Proficient in customer journey and Product Roadmaps.
PI Planning
PI execution
Coordination with Scrum master
Knowledge to conduct all the Scaled Agile ceremonies best practice

Responsibilities

Collaborate with cross-functional teams to foster a product-centric culture.
Guide teams in adopting product thinking and agile methodologies.
Help teams connect OKR to individual work items to understand the value of priorities (UPS Golden Thread).
Provide clear KPIs to measure product performance.
Provide mentorship and training to team members on best practices in product management.
Coach teams on product lifecycles, including ideation to launch and continuous improvement.
Guide teams to develop product roadmaps, ensuring alignment with business objectives.
Coach teams on how to conduct market research and collect user feedback to inform product strategies, priorities and feature definitions.
Facilitate workshops and coaching sessions to drive product innovation.
Monitor and analyze product performance metrics, making data-driven recommendations.
Develop workshop materials, training materials and other supporting collateral as part of the core coaching team, in support of enterprise Product Adoption metrics.
Envision the SAFe implementation strategy customized for UPS, in collaboration with UPS LACE, Portfolio Leaders and existing Scaling Coaches.
Execute on the Vision and Strategy through piloting Agile Release Train(s) and follow up with additional ARTs and Solution Trains across portfolios.
Conduct Executive (Business and Technology) level workshops to push the top-down agile transformation agenda and carve out a Leadership level training and coaching program to enable top-down adoption.
Create the roadmap and initial constructs to move portfolios toward Lean Portfolio Management that feeds ARTs and Solution Trains aligned with the UPS Wildly Important strategic themes.
Conduct Value Stream Mapping identification workshop and help Business and Technology leaders understand the role Value Streams play in the core implementation of ARTs and Solution Trains.
Scaling program design, implementation, and communication.
Deep dive in Scaled Agile methodology primarily focused on Scaled Agile Framework (SAFe).
Coach, mentor and conduct PI Planning and execution of Agile Release Trains (ART).
Coach and mentor the personnel playing the role of Product Manager, Product Owner, Release Train Engineer, Scrum Master and Team Member.
Design value streams and initiate release trains.