Product Builder

Wheels, Inc. • Schaumburg, IL

23h • $127,500 - $178,500 • Hybrid

About The Position

Product Builder is a junior to mid-level, highly versatile product generalist who helps turn strategy into shipped products and agents at speed. Reporting into Product, but assigned to the Wheels X speedboat team, you will own product discovery, requirements, and delivery for high-impact initiatives, particularly across vehicle registration (initial and renewals) and operational products, ensuring engineers and AI agents are always working against clear, well-scoped problems definitions. This is a hands-on builder role: part product manager, part agent builder, part product designer, part technical problem-solver. You will run discovery with operations, clients, drivers and our Product Operations Leader, translate user needs into crisp requirements, partner closely with engineers day-to-day, and push work across the finish line. Paired with a deeply technical engineering team, this position emphasizes hands-on product development and technical problem-solving over operational work. Success in this role means accelerating velocity, reducing rework, and unlocking EBITDA impact—by making sure the right product work happens before engineers build. You will thrive in ambiguity, move fast without perfect information, and take full ownership of outcomes.

Requirements

• Bachelor’s degree in a technical field (STEM) or business
• 2–4 years of experience in a product, technical, or builder role at a fast-paced technology company.
• Preferably experience with deploying AI agents in production environments
• Demonstrated experience with: User research and requirements gathering
• Writing user stories and PRDs
• Partnering closely with engineers in delivery
• Experience building prototypes, rapid iterations and demos with an AI first mindset to gather user feedback early and quickly
• Prior exposure to operations-heavy or workflow-driven products is a plus (not required).

Nice To Haves

• Prior exposure to operations-heavy or workflow-driven products is a plus

Responsibilities

• Conduct user and operator interviews to identify pain points, needs, and opportunities.
• Lead lightweight but effective discovery cycles and prototyping—problem framing, solution exploration, and validation.
• Translate messy inputs into clear problem statements, user journeys, and success metrics.
• Write clear, actionable user stories, requirements, and acceptance criteria.
• Partner daily with engineers to scope, sequence, and refine work.
• Ensure engineering is rarely blocked due to unclear requirements or missing product decisions.
• Own features end-to-end—from discovery through delivery and iteration.
• Align stakeholders around scope, tradeoffs, and delivery timelines.
• Rapidly design and prototype solutions (wireframes, workflows, functional demos) to drive alignment, using AI and low-code tools to accelerate iteration and validation.
• Collaborate with design and engineering partners to rapidly iterate solutions.
• Leverage AI tools and agents to accelerate discovery, documentation, analysis, and delivery.
• Actively explore where AI can improve product workflows, user experience, and internal efficiency.
• Design, build, and deploy AI agents that automate end-to-end workflows, moving beyond demo use cases into scalable, production environments.
• Help define agent scope, decision boundaries, and human-in-the-loop controls, ensuring autonomy is applied thoughtfully and safely.
• Use real-world usage and feedback to continuously improve agent performance, reliability, and user experience.

Benefits

• Annual incentive plan which is based on company performance and individual performance.
• 50+ health, wellness and engagement benefits
• 2,500+ online learning programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level