Product Assurance Technician

Wilsonart International•Temple, TX

About The Position

The Product Assurance Technician tests samples submitted through a variety of systems. Test reports are used to benchmark internal processes and ensure compliance with current quality standards. The technician calibrates and maintains equipment in the Materials Testing Lab and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of manufactured products. This is a grade 4 position working days.

Requirements

Ability to communicate effectively orally and in writing at all levels of the organization.
Ability to manage multiple projects in a fast-paced environment with a high level of accuracy.
Ability to complete tasks efficiently and in a timely manner.
Skill in data entry.
Skill in operating laboratory equipment.
Knowledge of manufacturing processes.
Advanced computer skills and knowledge of Microsoft Office applications.
Basic knowledge of chemical and physical principles.

Responsibilities

Test calendar sheets of production from Temple, Fletcher, and other Wilsonart facilities in North America.
Document test results in the LTS database.
Create and maintain entries in the LTS database.
Perform product development tests and communicate results to PPI and R&D teams.
Communicate test results to R&D, Quality, and Manufacturing teams.
Test customer claims processed using Part A forms.
Calibrate test instruments in the Materials Testing Labs.
Perform nonstandard tests for specialized products manufactured by Wilsonart.
Provide feedback on trends observed in calendar test data to PPI, Quality, and Manufacturing teams for investigation.
Maintain equipment in the Materials Testing Lab.
Implement methods and procedures for inspecting, testing, and evaluating manufactured products.