Product Associate - Insurance

JPMorgan Chase & Co.•Columbus, OH

4h•$77,900 - $125,000

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Business Banking, you are an integral part of the team that is building a new, digital-led Property & Casualty Insurance agency business supporting our 7M+ small business clients. You contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy

Nice To Haves

Insurance experience strongly preferred, especially working with insurance agencies

Responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Facilitates end-to-end User Acceptance Testing for product changes, understanding the impacts on the customer journey, back-end systems and test environment cycles.
Partners closely with product and cross-functional teams to help deliver against the product roadmap, sequencing activities for product changes that optimize the customer experience.
Ability to navigate ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction