About The Position

As a Product Associate on the Healthcare Payments team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

Requirements

  • 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
  • Developing knowledge level of the product development life cycle
  • Exposure to product life cycle activities including discovery and requirements definition
  • Experience working with data analytics systems (i.e. Tableau, etc.)

Nice To Haves

  • Exposure to client billing infrastructure and functionality
  • Proficiency in applying AI to daily responsibilities

Responsibilities

  • Collects and analyzes metrics on product performance to inform decision-making around client billing functionality
  • Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
  • Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
  • Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
  • Support client-facing teams' data requests for customer needs
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