Product Application Engineer
About The Position
As part of the talented Product Development & Engineering team, you will be responsible for providing global technical support to Mercury Marine delivery partners and customers. They participate in new product development programs, develop engineering tools that enable quality propulsion system installations and coordinate with marine industry manufactures to develop system engineering solutions to problems involving marine propulsion systems. The Product Application Engineer coordinates resolution of current product issues and leads the onsite launch of new and current model Mercury products at the boat OEM. This position will be based in Missouri/Arkansas/Oklahoma and will provide critical support to marine manufacturers.
Requirements
- BS Engineering or other technical degree or equivalent work experience
- Knowledge of marine engine, engine systems and electronic controls
- Knowledge of System engineering Methods
- Knowledge of marine industry and basic vessel design
- Able and willing to perform in vessel testing, trouble shooting and repairs
- Proficient with computers & commons software programs
- Exposed to or working knowledge of 6 Sigma problem solving tools
- Ability to participate in team-based work groups
- Ability to communicate well both written & orally
- Strong interpersonal relationship skills
- Strong negotiation and selling skills
- Ability to remain calm and effective when dealing with difficult or unexpected situations
- Basic Project Management Skills
- Ability to travel 4 days a week
Nice To Haves
- MS Engineering
- Knowledge of vessel performance optimization
- Knowledge of Naval Architecture Principles
- Knowledge of Noise, Vibration and Harshness Principles
- Knowledge of Finite Element Analysis
- Certified Lean Six Sigma Greenbelt or higher
Responsibilities
- Gather fact based, measurable VOC data & communicate to organization
- Communicate Mercury new product changes to boat OEM's via ACTION Presentations
- Assist boat builders with the integration of marine propulsion systems BOM's, Structural Reviews, Installation & Sea Trial Reviews, Vessel Personalities, Performance Optimization, Issue Resolution
- Resolution of Current Product Concerns
- Create clear and concise problem definitions
- Manage interim containment actions at the OEM
- Implement permanent corrective actions and prevention.
- Document issues in Mercury's CPR System
- Ensure OEM propulsion system installations meet Mercury Marine's installation requirements.
- Perform and document annual installation audits on current production boat models.
- Champion resolution of installation issues documented in audits.
- Support the integration of current products into new boat models.
- Support, facilitate propulsion system installation training of OEM installation technicians
- Create and manage vessel personalities
- Participate in product improvement projects, engine/boat integration projects and new technology advancements driven by customer needs.
- Support dealer meetings and customer events as required
Benefits
- medical
- dental
- vision
- paid vacation
- 401k (up to 4% match)
- Health Savings Account (with company contribution)
- wellbeing program
- product purchase discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
