Product and Strategy Operations Lead, Merchant

Google•Mountain View, CA

9d•$222,000 - $308,000

About The Position

Product and Business Strategy Leaders bring together teams across Google’s functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines. Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands. As a part of the Strategy and Operations Lead, you will serve as a critical strategic partner to executive leadership within the Merchant organization. Your role is designed for a highly strategic, curious, and relationship-driven leader who excels at navigating complex organizational matrices and connecting dots across different product areas. You will be responsible for balancing high-impact strategy and ambiguous special projects with running a clean, culture-oriented business cadence, all while maintaining the trust and authority required to engage directly with executive leadership.Users come first at Google. Nowhere is this more important than on our Advertising and Commerce team: we believe that ads and commercial information can be highly useful to our users if that information is relevant to what our users wish to find or do. Advertisers worldwide use Google Ads to promote their products; publishers use AdSense to serve relevant ads on their website; and business around the world use our products (like Google Shopping, and Google Wallet) to support their online businesses and bring users into their offline stores. We are constantly innovating to deliver the most effective advertising and commerce opportunities of tomorrow.

Requirements

Bachelor's degree or equivalent practical experience.
15 years of experience in management consulting, product management and strategy, or analytics in a technology company.
Experience working with and analyzing data, and managing multiple cross-functional programs or projects.
Experience working with stakeholder ecosystems and managing cross-functional alignment initiatives.

Nice To Haves

Master's degree, PhD, or equivalent practical experience in Business, Public Policy, or an engineering/technical field.
Experience in trust and safety, digital wellbeing, parental control ecosystems, or consumer policy/regulatory dynamics in the tech sector.
Experience delivering strategic recommendations to facilitate decision-making at the executive level.
Experience using R, SQL, spreadsheets, or similar analytics tools.
Experience collaborating cross-functionally with product and engineering teams.

Responsibilities

Shape strategy and narrative frameworks to weave Google's Shopping offerings into a cohesive goal.
Establish and execute cross-functional governance structures, stakeholder forums, and operating models.
Manage business cadence including Objectives and Key Results (OKRs), Quarterly Business Reviews (QBRs), and Monthly Business Reviews (MBRs), and quarterback executive engagements, partner summits, and global forums.
Optimize cross-functional business operations by identifying gaps and executing solutions that require broad executive buy-in.
Drive scope definition, operationalize intake processes, and translate operational impact into clear business milestones.