About The Position

DeRoyal is seeking a Product & Implementation Specialist to support the Temple Touch Pro product portfolio. This role serves as a key clinical and product expert, partnering with sales teams to drive successful product evaluations, installations, and long-term customer adoption across healthcare settings. You will play a critical role in delivering consistent, high-quality customer experiences within perioperative, critical care, and emergency department environments, ensuring effective workflow integration and maximizing product value.

Requirements

  • Bachelor's degree required
  • Minimum 3+ years of experience in medical sales, marketing, or clinical environment, or equivalent experience
  • Strong clinical and product knowledge within hospital environments
  • Excellent communication and presentation skills
  • Strong analytical skills (Excel, Salesforce preferred)
  • Ability to manage multiple projects and travel extensively
  • Strong problem-solving and critical thinking ability
  • Proficient in Microsoft Word and Excel
  • Experience with CRM systems (Salesforce preferred)
  • Ability to obtain and maintain hospital credentialing
  • Willingness to travel up to 70%, including early mornings and evenings as needed

Responsibilities

  • Partner with sales representatives to plan, coordinate, and execute product evaluations and installations
  • Provide on-site clinical support, training, and troubleshooting
  • Guide customers on best practices and workflow integration
  • Support post-evaluation follow-ups by analyzing outcomes and identifying next steps
  • Collaborate with sales teams to strengthen evaluation execution and improve conversion rates
  • Develop targeted strategies for accounts and support opportunity progression
  • Maintain regular follow-up on active opportunities and develop action plans
  • Serve as a subject matter expert on Temple Touch Pro products
  • Contribute field insights to product strategy, R&D, and forecasting
  • Communicate market trends, customer feedback, and competitive insights
  • Assist in creating sales presentations and training materials
  • Develop and maintain tools such as evaluation checklists, installation and training guides, clinician surveys, FAQ documents, and clinical resources
  • Coordinate evaluation equipment logistics including shipment, setup, and returns
  • Ensure consistent and organized execution across evaluations and installations
  • Collaborate cross-functionally with sales, marketing, and clinical teams
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