Product Analyst

Clinisys•Morrisville, NC

4d•Hybrid

About The Position

Building an AI-first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI-enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency. Role Description: A detail-oriented and analytical Product Analyst to work as part of the North American and European Product Management team. The candidate will be responsible for analysing product requirements for the Clinisys Laboratory Solution (CLS), documenting detailed features, benchmarking existing product designs and workflows, and identifying non-functional requirements. This role will serve as a product and laboratory discipline or LIS domain subject matter expert for various stakeholders, prioritising and driving work through the engineering teams, to help ensure we deliver successful releases on time and on budget, that align with the product and business strategy and goals. Additionally, the Product Analyst will also perform regulatory analysis and compliance tracking and support sales and new bid initiatives. Specific focus areas for this role are all divisions of Anatomic Pathology for all relevant markets globally.

Requirements

Expertise in Anatomic Pathology Labs; broader diagnostics experience (Clinical Pathology, Blood Bank, Genomics) preferred.
Strong analytical, problem-solving, and communication skills.
Experience with product management and SDLC processes.
Proficiency using AI tools for product work (user stories, backlog management, insights synthesis).
Ability to design prompts, refine outputs, and apply quality checks to AI-assisted work.
Understanding of AI limitations and when to use traditional methods.
Knowledge of responsible AI (privacy, security, bias, auditability) in healthcare.
Ability to translate data (telemetry, VOC, trends) into prioritized actions.
Commercial mindset with ability to communicate value and innovation.
Strong collaboration and delegation skills; ability to manage timelines and dependencies.
Resourceful, with a strong SME network to support rapid decision-making.
At least 3 years' experience of working as a Medical Technologist / Biomedical Scientist or equivalent in an Anatomic Pathology laboratory is essential.
A degree related to the Anatomic Pathology laboratory setting or in a specific healthcare discipline is essential.

Nice To Haves

Certified Scrum Alliance Product Owner (CSPO) or equivalent is highly desirable
Experience of using Clinisys Laboratory Information Management Systems products is preferred

Responsibilities

Partner with SMEs, stakeholders, and customers to gather, analyze, and validate requirements aligned to business and user needs.
Define and document features, use cases, and functional specs; clarify and approve user stories.
Use generative and agentic AI to streamline product definition (feature creation, backlog grooming, stakeholder updates, workflow optimization).
Apply responsible AI practices (privacy, security, human review, traceability) and mitigate risks (bias, hallucinations, IP).
Evaluate and standardize AI tools and workflows using defined success metrics.
Benchmark product capabilities against competitors and industry standards.
Manage non-functional requirements (performance, scalability, security).
Ensure regulatory compliance in partnership with QARA.
Act as domain SME across engineering, UX, and product teams.
Support sales and bid efforts (RFPs/tenders) with scope and strategy input.
Own backlog prioritization, balancing dependencies, risk, and value delivery.
Support release planning and roadmap development.
Manage stakeholder expectations and minimize scope creep.
Represent Voice of Customer through client engagement and validation.
Lead cross-functional sprint teams to deliver high-quality software.
Coordinate third-party partners and system integrators.
Prepare and present SDLC artifacts, metrics, demos, and training.
Support market research and product strategy.