Product Analyst

Duke Energy•Charlotte, NC

1d•Hybrid

About The Position

This is the second level of a four-level job hierarchy. Employees at this level solve more complex problems with some supervision. Incumbents are expected to develop advanced skills and the ability to work with greater independence. They effectively apply fundamental concepts and procedures to work that is fairly complex and varied. The Product Analyst provides analytical support to Product Owners or Product Managers engaged in the discovery, design and delivery of products.

Requirements

Bachelor degree in Business, Engineering, Information Management or similar discipline
2 years related work experience
In lieu of Bachelors degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 6 year(s) related work experience

Nice To Haves

Experience with new product development and stakeholder engagement
Experience with Jira
Understanding of the SDLC process
Ability to work in an agile environment with bi-weekly releases
Two or more years of work experience in utility industry
Generation, transmission, and distribution knowledge and/or experience
Ability to quantify opportunities with minimal existing data
Ability to create and use visual representations of ongoing data tracking activities and outcomes (i.e. through data dashboard)
Strong written, visual and verbal communication skills
Attention to detail
Problem-solving and analytical abilities
Ability to handle multiple competing priorities
Deeply curious, always looking to learn and improve with a bias towards action
Ability to research and gather data
Collaborative in problem solving and working style to drive change through influence
Demonstrated relationship building skills
Proficiency with MS Office

Responsibilities

Assist product owner with user research and story writing
Ability to perform three or more of the following key activities within a product team process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis
Perform quality assurance tasks
Support change management functions to ensure successful product implementation
Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings
Utilize data to help teams develop and implement solutions