Product Analyst-Agile

Truist Bank•Greenville, SC

1d•Hybrid

About The Position

The Product Analyst works on the Product Management team to analyze, design, and support Truist's product platform. The Product Analyst must have experience with technology online/mobile product implementations, digital release schedules, and on-going support. Detailed understanding of software development life cycle (SDLC- both waterfall and agile) is also required. This analyst partners with product management to position the organization to transform to meet the challenges of the technology and digital world. The work will also support existing products by researching product issues and required fixes. This position is a highly visible role with the organization and works closely with the product, PMO and technology Delivery teams.

Requirements

Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
One or more years of banking, financial services, digital, or other relevant work experience
Strategic thinker, maintain the ability to quickly assess complex problems, prioritize key issues, and focus on relevant technology and business facts
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Well-developed verbal and written communication skills
Well-developed analytical, decision-making and problem-solving skills
Solid understanding of trends in technology and in the financial services industry
Ability to learn and translate technically complex concepts into business friendly terminology
Considerable tact, diplomacy and people skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, to analyze and communicate complex information to business leadership

Nice To Haves

Experience with technology online/mobile product implementations, digital release schedules, and on-going support.
Detailed understanding of software development life cycle (SDLC- both waterfall and agile)

Responsibilities

Define future product requirements by researching existing client needs, subject matter expert knowledge, competitive products, industry trends, and industry standards.
Lead research and analysis on assigned projects to translate business and market requirements into functional requirements.
Create product documentation for new product features and enhancements.
Work with Product Manager to translate functional documentation into product technical specifications.
Support business validations for the product release; Maintain current product support documentation; Develop system testing plans and conduct testing with system enhancements, user application, and quality assurance testing.
Support Truist’s Digital Transformation initiatives/projects and activities that determine and prioritize strategic digital investments.
Monitor digital trends across one or more digital properties for progress against KPIs, performance SLAs, and extract insights for future enhancements in close partnership with product leaders.
Monitor and track product findings and work with product and support teams for issue remediation.
Support the development of digital roadmaps that reflect client needs/gaps and teammate needs/gaps, as well as foundational technology capabilities and other digital enablers.